based on 36799 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Ease of contacting your business and scheduling service. That coupled with the knowledge of the technician Ricardo who was sent to complete the job. Ricardo explained the process and recommended solutions to help with the cleaning process. He was dealing with 5 rooms of 20+ year old, high quality carpet. It hadn’t been professionally cleaned for at least 10 years. Two bedrooms had extensive pet stains, as was revealed through his UV flashlight. He treated concerning area’s and extracted all detectable stains. It’s hard to believe the wonderful results we received. Thanks Ricardo for your courteous demeanor, professional appearance, work ethic and knowledge in your profession. C. Bakke
The carpet cleaning was top notch and Richie was knowledgeable and professional.
That no chemicals are used
I have used Zerorez for many years and like the way my floors come out after they have been cleaned. Sometimes they have needed more cleaning and when that happens the floors stay a little wet longer and other times they can be dry in 4-5 hours. They have always been able to get out any stains that I have gotten on the carpet.
Highly recommend them.
Steven P. was awesome! Very professional and very thorough. Explained everything well and did a great job.
Fast service. Although it was a move-out clean (all my furniture was out) Richie was very fast. The cleaning did not pull up the odors like some. The apartment smelled fresh but not overly perfumed.
Steve was very professional as well as personable. My porcelain tile floors and rugs look like they were newly installed.
THE TECHNICIAN WAS VERY PERSONABLE AND FRIENDLY. RESULT WAS MUCH BETTER THAN LAST CARPET CLEANING COMPANY WE USED. VERY SATISFIED.
Service was excellent and my carpet and tile looks great. I really liked Steve very prompt and professional.
I was very professional, fast, efficient and friendly. We’ve been using Zerorez for several years now, and the gentleman that came to our house. His name was Major. He was very good.
Your service men were very efficient and polite. They cleaned all of our ducts, and clothes dryer then cleaned up after they were finished. we were pleased with their service.
What was quoted is what we paid. Very nice gentleman and pretty efficient done within a hour
The technician was very polite, friendly and professional. Arrived early and completed the job rapidly.
Excellent service, knowledge and never had a carpet cleaning company do such good work.
The price was much higher than expected and although the tech was wonderful and we enjoyed him, the work was just not as good as last time. In fact, besides the "crunch" to the carpet, I would not have known anything was done this time around. I'm not a complainer so this is tough to share but wanted to mention it as it was such a wonderful experience and great work the first time we used your service, this time was very different as far as quality and price.
Technician was friendly, informative and did not try to upsell extras. Only informed of what they were and the price. Good service
Quick easy trustworthy ,good value
Quick Friendly Service. efficient technician Outstanding results
Service was completed with no hitches. Rep was friendly and answered all questions.
Tech Richy O. was super friendly and on time. He educated me with the process and made our carpets very clean
Great service and the best Tech!!!!
Good customer contact prompt pleasant staff
Your people and the wonderful job they do. They are professional yet caring. I have used this service before and will continue to do so.
Very prompt. Angel was very kind, professional, and thorough!
It was a great experience. Your employee was very nice, professional and quick. Would definitely recommend your services! Thank you!
Always efficient!
When a stain was treated, it was not successfully removed when the technician said it came out just fine. After carpet dried, stain was still obvious.
Angel did a great job!! Highly recommend zerorez
Extremely satisfied! Steve arrived at the time he said he would and was very professional and personable. Once again,your service did not fail to impress!!!!
Great job