based on 39987 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Early arrival, quick service, beautiful results
Friendly, dud a great job.
The tech was very polite however I feel he rushed the job. We told him our dog leans on the couch so they will need extra attention. After the couch dried you could still see the dirt. He did not extend the leg in the recliners and clean that properly either. I asked about the stairs as well because I could see dirt he said it was the fibers. I made a comment on how fast he went and he replied back that is because he has the right tools. We were frustrated so my husband went and purchased a cleaner and redid one couch and the towel he used was filthy. For the money spent I was hoping for a much better job.
On time. Very nice and efficient young man. Our carpets are clean and look great.
I love that my carpet looks and smells great without and soap residue. I especially like Daniel, the technician who performed the service. He was one of the best Zerorez technicians I've had and I’ve been using your company for more than 10 years! He made my carpet look good as new. I definitely want him again next time!
Travis was great
I am very, very happy with the service. The two guys did a fantastic job. I may want to adopt both of them.
Quick, friendly service
Your technicians are VERY PROFESSIONAL and courteous!! He made our carpets to look
like brand new carpets!!
Great customer service!
Professional service and knowledgeable about how to treat spots and stains.
I appreciate the professionalism. I have only received High quality results every time. Zerorez is my go-to company for consistent service. Simple for me to book, and I am happy.
-Brandi Thompson
The service is top notch and the staff is friendly!
Brian was excellent in the service that he provided. Zero Rez does the best carpet cleaning and we have been using you for over 12 years. Your representative Brian did an excellent job.
Another great job, Steve, the technician, did a super job at our house... more work to come.
Your employee's and service is top notch. Will recommend.
Very professional and Sadie’s a great job.
Employees don't all do the same quality work. This job wasn't as well done as the one before this, only because the employee didn't feel like putting as much effort into it as the one before. I also don't like to be hustled for service add-ons.
I didn't like how stiff the carpets were after the service and the carpets look clean but don't smell fresh. Maybe that's because no soap is used? The customer service was great though.
Quick, efficient and good price!
The two guys who cleaned our air ducts were prompt, informative and good at their jobs.
Carpet dries quickly and service personnel are on time and do a good job.
Jordan did a great job cleaning all of my patio furniture cushions. I will definitely be using your services again in the future. Thanks!
Our carpet they look great, Ange was fantastic
My technician was very nice. He came out and gave me a very realistic expectation on the final result of my carpet.
Professional tech, good service, on time
We were very happy with the way that Travis performed his duties, and the results were great! A repeat performance by a good Company that we will continue to use in the future! I recommend Zero rez as a company that will do a great job for you!
I already did recommend you to my daughter-in-law
The tech was awesome and did a great job 👍 thank you so much I want him for my next visit
Travis quoted me I believe 247 for stairs and 2 hallways. I told him we would need the spot remover due to dof urine. He also asked if I wanted the brush. I said yes. When it was time to pay it came up to 360 something. He said his phone was slow earlier. I thought that was alot of money for what was done.
Ty
Name removed