based on 39987 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The whole cleaning process was fast and drying time perfect.
I would like to receive my bill that I requested twice.
You sent me this survey but NO BILL that I paid.
My email Email address removed
I checked and it is not in SPAM!
Zero Rez is always on time. They are fast and do a good job, and the rugs dry within a short period of time.
Service profesional, good job by your employee.
Ricardo was very profession and was engaging in telling me my charges for rug cleaning
Good service and prices.
We had such a great experience with Zerorez! Our carpets look and smell brand new and we could not be happier with the result, especially with having two dogs! Our technician Joe B. was incredibly professional and very thorough with his work. We will definitely be using them again!
Great results and knowledgeable technician
Joe B was an awesome tech and did a great job. Friendly, professional, and thorough. I had two couches, a carpet, stairs, and my mattress done. Everything came out like new. Would absolutely call zerorez again!
Excellent service, my carpet looks like brand new.
Knowledgeable efficient on time arrival affordable
Attention to detail. Great follow-up and follow-through. Customer service and communication, as well as promptness and professionalism all excellent. Overall A+++
Very efficient
Daniel provided an amazing service. Very professional and honest.
Just one of the best carpet cleaners
Good quality work
Will and Travis were very professional and did their job exceedingly well! Would love to have them return!
Did not get all the dirt but perhaps no technique would at this stage
Technician was very helpful though
We liked the tech and were happy with the results.
Did not get all soiled areas totally out. Employee was great!
Clean only in the specific area designated by the client otherwise it leaves streaks and very noticeable changes in color.
Our carpets and sofa are very clean, and look great !
Efficient, friendly, knowledgeable technicians and no harsh chemicals.
The man who came to clean was great!!
It does a fantastic job. It cleans so well and it's stay strong for a long time. Your product is great. I will always be calling you for service. Thank you.
Your salesman up sailed like crazy and then we say yes, and it doesn’t even look like he cleaned my carpets. He arrived and left within 40 minutes that was set up and tear down and clean carpets in 40 minutes yeah no Bueno
Clean carpets and came on time
Great service
The cleaning did "zero" for my sofa and chair and may have actually made my furniture look worse. I had previously had the same furniture cleaned by ZEROREZ and I was extremely happy with the result. Before contacting your company this time I had has one cushion dry cleaned and it came out beautiful. I don't think your company used the recommended solvent, I hate the result and will never recommend your business.
The service was excellent. My tile and grout look brand new as does the carpet, couch and recliner.
I’m very satisfied.
Thanks.
Ease of use