based on 36799 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Willing to be accommodating and flexible.
They were able to remove some very tough stains on my carpet
Very professional.
Customer service was excellent from the woman on the phone making the appointment to Talon, the tech. Talon called to ask if he could come early, which was great. He did a good job cleaning the couch and cleaning up after himself. He has a great personality. :)
Stephen M and partner were terrific!
No chemicals and wonderful employees!
Professional and Knowledgeable technician
Angel was great! Explained everything he was going to do and was very nice and professional!
Professional service. Great clean carpets too
The guy that did our rugs was excellent- professional, courteous and thorough. We enjoyed his comments to make our rugs better and he finished his work on time. The entire process was great and we are so happy. The only bummer of the entire experience is my wife totally spaced leaving him a tip- but we will have him back!
Technician arrived on time, went over the paperwork and then proceeded to complete the cleaning very quickly. Very professional.
I love Zerorez - you are the only company I use.
Outstanding communication, set up, work and cleanup.
I had a great experience and Tracey did a wonderful job. We bought a house and the sellers left it a mess. Tracey worked fast and did a wonderful job carpet cleaning!
Friendliness, Professionalism , outcome of service was great
A well done job.
Punctual and efficient
quick service that was flexible on reschedule request.
Nice quick work. THEY HAVE THE PROFESSIONAL GEAR.
Arrived early but did call first. Very nice person.
Courteous service provider, he contacts us before arrival, speedy delivery of service, carpet well cleaned.
Always happy with the look of my carpets after Zerorez has finished ! Very professional service always , I would definitely recommend them to anyone looking to have their carpets cleaned.
Always easy to work with and high quality product.
The technician only spent 20 minutes total. Ignored the carpet by by the baseboards and left a crunchy toxic residue that took hours to properly vacuum up. Not impressed.
Quick response to questions and did an excellent job of cleaning our carpets.
Quick and effective!
The BEST at spots out and keeping them from coming out again.
Daniel was on time, courtious,& did a great Job!
Angel was wonderful!! We had several stains in a couple of rooms and he was, through his hard work and tenacity, able to remove them all. After he arrived I asked if he could clean our sofa and he graciously added that to our work order. He did all the floors and sofa in a timely manner and made sure we were satisfied before he left. Very professional and informative.
Vicky S
Angel was our tech. We’ve never had him before. Our master bedroom is a problem area because of the many urine stains from our 17 year old dog. We know that the carpet needs to be replaced. All of the other techs have worked hard and did a very good job of cleaning that room. Angel seemed to have a defeatist attitude and that showed in his results. He did a good job in the front rooms but his work in our bedroom was subpar and disappointing! He simply did not spend enough time in there. Frankly, I would recommend Zerorez to others just as long as I would tell them not to have Angel as their tech. I hope that this message is helpful to your business.