Zerorez Las Vegas
3635 E Post Rd
Las Vegas
NV 89120
United States

Average rating: 9.3 out of 10 based on 39987 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 2, 2024 — Rated 10 out of 10 by C.R. Zerorez Las Vegas
What do you like about our products and services?

The cleaners who came did a great job. I had forgotten to move everything off the carpets (It was small things), but still, we were very grateful for that. Our carpets look very nice

Report a concern   July 1, 2024 — Rated 10 out of 10 by Patty Mora Zerorez Las Vegas
What do you like about our products and services?

The carpet cleaning is superb. All the pet stains were removed. I will definitely have you back for another cleaning.

Report a concern   June 30, 2024 — Rated 10 out of 10 by Albert LeFrancois Zerorez Las Vegas
What do you like about our products and services?

The guys that come out are nice and polite, the floors always look great and are dry in no time. Since we found Zerorez we won’t use anyone else. Thank you.

Report a concern   June 30, 2024 — Rated 10 out of 10 by K.D.G.G. Zerorez Las Vegas
What do you like about our products and services?

EVERY PART OF MY CARPET CLEANING EXPERIENCE EXCEDED MY EXPECTATIONS.

Report a concern   June 30, 2024 — Rated 6 out of 10 by P.Z. Zerorez Las Vegas
How did we disappoint you and what can we do to make things right?

Fast, available on the date I requested. Priced fairly.

Report a concern   June 30, 2024 — Rated 10 out of 10 by J.V. Zerorez Las Vegas
What do you like about our products and services?

Good cleaning

Report a concern   June 30, 2024 — Rated 10 out of 10 by Mary Jobes Zerorez Las Vegas
What do you like about our products and services?

The work is done well and efficiently; pricing is very reasonable. The end result is excellent. My rug feels so good. The large area rug, furniture pieces and Tile floor look new!

Report a concern   June 30, 2024 — Rated 10 out of 10 by Paula Rayner Zerorez Las Vegas
What do you like about our products and services?

My carpet always looks great after you can cleaned it!

Report a concern   June 30, 2024 — Rated 10 out of 10 by C.L. Zerorez Las Vegas
What do you like about our products and services?

carpet looks very good . Tec was very nice,

Report a concern   June 29, 2024 — Rated 10 out of 10 by C.C. Zerorez Las Vegas
What do you like about our products and services?

Our carpet looks great!

Report a concern   June 29, 2024 — Rated 0 out of 10 by D.H. Zerorez Las Vegas
How did we disappoint you and what can we do to make things right?

My carpet was not cleaned properly, the hall was not cleaned at all.

Report a concern   June 29, 2024 — Rated 8 out of 10 by A.D. Zerorez Las Vegas
What could we do to improve?

Go over the floors carpet twice.

Report a concern   June 29, 2024 — Rated 10 out of 10 by Randy Sutton Zerorez Las Vegas
What do you like about our products and services?

Your service is very easy to schedule using your web site. I enjoyed that you just click on the services that you need and it calculates the estimated cost. i was also happy with being able to schedule my appointment at the time that was best for me.

Report a concern   June 29, 2024 — Rated 10 out of 10 by L.R. Zerorez Las Vegas
What do you like about our products and services?

A simple hose to clean all the carpets. It’s fast and efficient. The company is personal and friendly. Highly recommend.

Report a concern   June 29, 2024 — Rated 10 out of 10 by Luke Lennon Zerorez Las Vegas
What do you like about our products and services?

On time, fast, thorough and very quality work👍👍👍

Report a concern   June 28, 2024 — Rated 10 out of 10 by C.W. Zerorez Las Vegas
What do you like about our products and services?

The technician, Raphael was AWESOME. Total pro. Attention to detail.

Report a concern   June 28, 2024 — Rated 10 out of 10 by Amanda Taylor Zerorez Las Vegas
What do you like about our products and services?

I thought you were very communicative. The pricing was good and the tech was very friendly and timely.

Report a concern   June 28, 2024 — Rated 10 out of 10 by T.R. Zerorez Las Vegas
What do you like about our products and services?

Very professional & approachable

Report a concern   June 28, 2024 — Rated 3 out of 10 by C.H. Zerorez Las Vegas
How did we disappoint you and what can we do to make things right?

To start, I specifically instructed that I needed a phone call at least 30 minutes before anybody showed up. And the two times that he showed up he only called when he was already at my house making it very complicated for me to be there. And at least one of the times , I was not able to be there and somebody else had to let him in. The spots also didn’t all get remove. I was told that they’d come back out to redo it and he only spot checked. And I was told that they would redo the whole carpet, not spot check it. And it was very hard for me to move all the furniture by myself. After doing the random COUPLE of spots, he instructed to me that if I had any more concerns after 24 hours, that I could call you guys as many times as needed to come out and fix the problem (he was very friendly but was not clear as to what he was doing). Which apparently was a lie. And when I called saying I should at least get a discount, and I was told that a manager would call me within a couple hours if not the next day and two weeks went by and I had called a few times and nobody would get back to me. But eventually, I was able to have the manager call me back, and the manager on duty was very rude and said I wouldn’t get anything because, apparently, I had already gotten a discount. Which I had not been told beforehand when I originally asked for a quote. So I’m getting penalized for some thing I didn’t even know about, and that you would NOT come again because I already had my “one free time”.
The carpet did not stay “fluffy nice” like I had been told for even a week. And there was minimal traffic. And there are still indications of the stains/spots. I had heard great things about you guys, but I will never use you ever again.

Report a concern   June 28, 2024 — Rated 10 out of 10 by K.J. Zerorez Las Vegas
What do you like about our products and services?

Very professional and cleaning was amazing.

Report a concern   June 28, 2024 — Rated 10 out of 10 by M.W. Zerorez Las Vegas
What do you like about our products and services?

He was professional, courteous, and very competent as well as helpful

Report a concern   June 27, 2024 — Rated 10 out of 10 by J.P. Zerorez Las Vegas
What do you like about our products and services?

The tech was amazing and friendly. Carpet looked way better after cleaning

Report a concern   June 27, 2024 — Rated 10 out of 10 by Yuriko Diaz Zerorez Las Vegas
What do you like about our products and services?

The gentleman was very friendly and knowledgeable.

Report a concern   June 27, 2024 — Rated 10 out of 10 by R.M. Zerorez Las Vegas
What do you like about our products and services?

Great product and service….so very professional

Report a concern   June 27, 2024 — Rated 10 out of 10 by T.C. Zerorez Las Vegas
What do you like about our products and services?

Timely and professional.

Report a concern   June 27, 2024 — Rated 4 out of 10 by M.M. Zerorez Las Vegas
How did we disappoint you and what can we do to make things right?

Sections of the carpet is hard.

Report a concern   June 27, 2024 — Rated 10 out of 10 by Gary Findley Zerorez Las Vegas
What do you like about our products and services?

Available scheduling
Polite service man
Quality of work
Value

Report a concern   June 27, 2024 — Rated 10 out of 10 by R.S. Zerorez Las Vegas
What do you like about our products and services?

Clears well!

Report a concern   June 27, 2024 — Rated 10 out of 10 by R.P. Zerorez Las Vegas
What do you like about our products and services?

Zerorez gave me an appointment for the day I needed and with only one days notice. The technician did his job promptly and professionally.

Report a concern   June 26, 2024 — Rated 10 out of 10 by Dee Sandoval Zerorez Las Vegas
What do you like about our products and services?

Professionalism with a product that works incredibly is a key to success. Well done! I love you guys!


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