based on 36799 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The two young men were very delightful to have in my home. Great personalities!
Good staff, has experience in business, did good job
This is my second time using Zerorex and again I am very happy. My experience with Zerorex was great from start to finish. Staff booked the appointment, gave an estimate for the carpet, called to remind me a few days prior and Victor S called when he was 30 minutes out. He explained the process, made some suggestions, and quoted us a fair price on the area rugs. Victor took the time to protect our furniture and walls from any scuffs from the hose. The carpets look amazing! I wasn’t sure about the area from the garage entry but even that one is spotless. Victor told us about the tile cleaning service and how to better take care of our grout. We will be calling to set an appointment for the tile very soon. Victor S and Zerorex were excellent. I would recommend them without hesitation.
The Service Man did a great job!
Our carpet looks brand new. The process that is used is superior. No soap residue and fast dry time. Technician was very friendly and explained the process along the way. Would highly recommend.
Good job
Great service, thank you so much!
Great service… GREAT TECHNICIANS!!
They did a fantastic job!!!
The service was great. Polite and friendly, very nice young man. The finished product has us very happy and the service did not take as long as we thought.
I love the fact that they added a treatment which helped so much for the next time cleaning. The carpet looked sooo goood.
Every time I have used Zerorez my final charge is always much higher than what I was quoted on the phone. This time I was quoted around $350.00 and I was charged $652.00? The tech offered a deep cleaning around #650.00. but was charged much more than that!
The scheduling was fast, the employee who arrived took great care by placing booties on his shoes. He assisted me in protecting (covering the stairs and railing to ensure no damage was done to the wood) and working fast but efficient.
We have been using Zerorez Las Vegas for years, and have nothing but great experiences.
Excellent job! Great customer service.
Fast, efficient, reasonably priced
Carpets were clean and the cleaner was efficient with his time and efforts.
Always good service, we have used at least 4 times and always good work, quick and efficient. Techs are friendly and work hard
This was such an easy experience. It was one less thing for me to stress over during a hectic move. They were fast and efficient, had great communication, and were very friendly. The quality of their work was excellent!
Excellent service
Great service.Theo was great.Thank you.
The Zerorez team did an excellent job on a difficult carpeted home! I appreciate the thoroughness and positive approach to the customer. Definitely a good experience.
tracy did an excellent job. Explained options and what he was going to do. Hang on to him!
They're very efficient and quick, plus they got the stains out really well!
We had a great experience with zero rez. We have three dogs and had some small pet spots and general wear on high traffic area especially the stairs. Our carpets look brand new! I was very impressed with the professionalism from when I called the company to schedule, to relaying when my tech would arrive within the window, to actual service itself. Our tech was extremely thorough. We were so impressed we ended up adding an additional area rug. Our carpets look brand new and we loved the price point.
They did a great job no problems
Tech was thorough, explained the process and did a great job!
Fast, efficient, professional & clean
The products Truly clean, smell fresh, and have a way of making old carpet look and feel new again.
Ricky was very knowledgeable and took pride in doing a great job. Thank you.
Very professional,knowledgeable and kind..The work is impressive..I had my carpet done and my tile and grouts clean and sealed.Thank you Zerorez
Always happy with the outcome from a carpet cleaning.
The carpets look like new again and I know they don’t have some nasty soapy chemical residue on them.
Thank you!
Quality service