based on 39987 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
On time and did a great job! They were able to get orange cheese -puff vomit out of my beige carpet, thank you!
Quick work and do a good job
The cleaning guy came early and seemed to be in a rush. He even missed some spots. I cleaned them with resolve. It should have taken longer to shampoo, he.must have had a lunch date.
I have used zerorez before with great results.
This time not so.much.. Very dissappointed!
I had asked the technician to clean the pathway to the garage door last so my mother and I could leave before he cleaned that area and he did not. I also asked that he turn off any lights he turned on both upstairs and downstairs and he did not. I was told he would call us 25-30 minutes before his arrival. He called us while he was on his way about ten minutes before. I asked approximately how long the cleaning would take and he said about an hour. It took over two hours and while he cleaned the downstairs my 86 year-old mother and I waited in the car in the garage with the air conditioning on. Even after staying off the carpet for eight hours it was still very damp upon our return home that night.
I have used you in the past with excellent results, this time I was disappointed in the results. I have schedule a redo.
Excellent products and service
Easy to set appointment
Was on time
Friendly service person
Happy with results.
No soap residue to attract dirt
Friendly, efficient and always on time. Quick drying of cleaned area. Not expensive.
The edges of the entire room didnt look like they got cleaned. Is there something we can do about that?
Booths were not cleaned well.
Great job!
Good service. Thank you!
Our stairs look like new!
Tech was great and carpet looks awesome
Dries quickly
My carpets look amazing!!! Your staff was very professional and they knew what they were doing!!!!
Your tech Ethan is top notch. He is so professional and eager to go the extra mile
Good carpet cleaning services
On time and wonderful service
Very professional, friendly and reasonable.
The tech that came to my house is named Derek. He arrived on time, was polite and very accommodating . He knew just what had to be done. I asked him not to pretreat my carpets because I was allergic to all kinds of chemicals being a cancer survivor. He used steamed water and was able to accomplish what needed to be done. My carpets looked great when he was finished.
No residue left in the carpet. Professional staff, courtesy and respect to customers. They always do a great job!
We noticed a big difference in our carpets after our cleaning.
very professional, explained process, when done everything neat and orderly
Will did a great job!!
The gentleman you sent was so very nice and worked very hard to clean the carpet it looks great 🙂👍
Your employee Steve was very polite and a very good worker. We only use ZeroRez and have always been very pleased.
Good efficient job. Carpets and tile look great. Used them before and always a good result.
A spot is still in carpet