based on 36799 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Zerorez is fast and thorough. I left like we saw some life put back into our carpets especially in high traffic areas. Pricing is affordable. I would recommend them.
Tile and grit cleaning services was excellent. The technician Will was very knowledgeable and answered all my questions. I would definitely recommend Zerorez to friends and family.
Kwik
Service was excellent!
Pricing is upfront, clear and reasonable. Tech was friendly, efficient and thorough. Carpets look and smell better than they have in years!
Yes
Fast, professional, effective
Cory was great. Very polite and knowledgeable. Highly recommended!
Richie was AWESOME. And so helpful
Professionalism, quality, customer service and price.
The tech was very knowledgeable, polite and efficient. Our carpets looked and smelled great when he was done. The carpets were dry in no time. The whole house looks new. Thank you.
Results are excellent, our carpet has wear, but is really clean and the color appears as original.
Jack.
Technician was awesome. My carpets and area rugs are so clean@
Efficient, on time, personable, obliging, competent
Quick drying, no odor.
Best service I have had out of the past 2 companies I have used. My carpets turned out perfect! Definitely will be using again!
TBoss
Good job!
I have an older home and the carpet is slowly breaking down so Zerrez has brought it back to life a few times so thankful.
This is the first time for the tile and great job things got a bit expensive as I did add an area rug was hoping for a repeat customer discount but maybe next time
Thank you for a great job
Knowledgeable and explain what he was doing
Like the timeliness of the service from arriving at scheduled time to completing the job. I appreciate the expertise of the technician (Talon) to tackle any problem we have and going the extra mile to give us an expert job.
Holistic and clean without residue
Very professional, friendly, reliable, I know I can trust their product and service and if I’m not satisfied for whatever reason they will make it right. I appreciate what this company does for customers like me.
Professional team members. Explained everything and did a great job
Always beautiful work and carpet drys quickly.
Theo was great. He did a very good job and was very polite.
You make my carpet look brand new. I love the way it turned out.
The customer service was great. I advised that there was a dog pee smell in a closet and the smell is still strong. Even after “upgrading” to use the special chemical. Also the pricing is set up horrible. 3 bedrooms cost less than an 88sq ft area rug!? $105 vs $132. Didn’t seem right. But like I stated earlier everyone was nice and pleasant to talk to but the carpet cleaning didn’t even vacuum the carpet. There was still debris I.e. little pebbles, dog fur. Don’t believe we’ll be using this service again
Very courteous and professional - carpet always gets clean and soft - no residue
Efficient, clean, reasonably priced
Your technician was quite knowledgeable concerning the chemical composition used and methods required to extract dog urine imbedded in our carpet. Very thorough employee.
Job well done in all steps of the process. Recommended you to my daughter.