36799 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I liked that your staff was easily able to give me options about cleaning my area rugs
Val Pak and a friend recommended.
TJ did an awesome job! I thought I might have to replace my carpet due to several accidents from a pair of sick dogs, but TJ got it looking brand new!
I am happy with my clean carpet ! But I will say that your offer of $112 ($99) did end up
over $200 but after moving all my furniture (I am 87 years old) I really did not want it to
look the same as before so it seemed that I needed to have a number of extra types of
treatments , Thank you, Name removed
The service was excellent, and the carpets look brand new!
The people that went to do the 3 rooms loft and stairs were only there for 25 mins they did a horrible job carpet is not clean and smells wet. I would like someone different to go clean the carpet the right way.
Good service good quality work
Everything was wonderful from beginning to end. Major had great energy and amazing customer service! Aside from the customer service, the best part about our carpet cleaning service was the pet cleaning solution that he used. It made the entire house smell fantastic. I will definitely use his services again in the future. Thank you.
Jess, the technician, did a great job!
Ethan was super friendly and professional. He did a great job cleaning my carpets and tile. I’m very happy- great price for the services received
On time courteous service
I had to clean certain areas of the house with a home rug cleaner.
Prompt , tech very personable and knowledgeable , great result . I am extremely satisfied and I highly recommend … 3rd time I used this company with exemplary results!
The team who came to do the carpet were very friendly and informative about the process. They worked great as a team in the process to make it fast, efficient and very effective.
I apologized it had been quite some time since they were last cleaned but, they looked great afterwards.
I told them I will definitely be calling again soon and Zerorez will be my chosen company from now on. I actually plan to request the same person in the future.
10 excellent!
Dries quickly. Stays cleaner longer. Friendly clea ners.
Environmentally friendly
Professional techs
Excellent service
We’re long term customers
Thank you!
Prompt service. Easy scheduling
Professional, punctual and polite.
No soap!
Professional workmanship.
Loved our service! We got our couch cleaned which was completely discolored and stained and the technician worked on it for a long time and got it looking like a different couch. Very pleased and would definitely recommend everyone uses this instead of buying a new couch
The staff and how clean they get my carpets
I've used this company to clean my indoor carpeting for about five years. The technicians show up on time and have always done an excellent job. More recently I hired them to clean my outdoor patio carpeting. I believe the temperature of the cleaning water, or the applied chemicals, caused the aged backing of the carpet to produce brown splotches. Whatever caused them I don't know for sure. But the company owner and I came to an agreement and the problem was resolved. These are honest, competent, nice people that I will continue to do business with. Thankyou!
The technician was here for maybe 20inutes tops. I only have 2 bedrooms & closet and they don’t look any different.
Zerorez is the only carpet cleaning company I've used for the past several years. Employees are always prompt, friendly and professional.
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I saw your crew entering the building, but the areas they were supposed to clean looks like they never did
We were extremely happy with your representative again. He was very informative and did a superb job
Great employees and my carpets look great!