based on 41214 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Just wanted to say that Anthony did a fantastic job for us. Will definitely call again when needed.
Name removed
technician was very professional, explained services very well, used all equipment safely and as a result my furniture & carpets came out beautiful. Anthony is a great asset to your company. We'll request him next time.
It is quick to dry and the carpet cleans up easily with just a wet wash cloth.
I had my sofa, loveseat and chair cleaned and they look like brand new furniture. The carpets look great too!
Carpet was very clean after
I am always very happy with the job Zerorez does on my carpet. They are very pleasant and helpful and do an amazing job.
Our carpet looks very good after the service we had. Anthony, the ZeroRez serviceman, was friendly and very efficient.
The product does a good job cleaning the rugs and dries quickly. The young man who provided the service was very polite and explained what to expect. He did an excellent job and was very professional. Thank you.
The service was great - my carpets look amazing. Could not be happier with the results.
Great job with the cleaning and the technician was polite, friendly and knowledgeable.
You have done a great job for us in the past.
Ben was very friendly and nice. The cleaning was awesome.
The person who did the work.The outcome of the work
Friendly service
How fast the carpet dries and the quality of the work
The workers were great, very friendly and informative as to what they were going to do. We felt our carpets were left to wet.
I like that they do not leave a residue on my carpet
Friendly representative, timely and through..
👍👍👍👍👍
the only problem I had was that the time line. I got a call that the technician, would be arriving between 6-6:30 but did not get to my home till 830. my time line was 4-6pm. the gentleman was working alone and I believe u should have a team for large areas and single for small areas so I don't know how you set it up but I finally got my carpet cleaned and he did a good job.. So thank you .
Not surfe, have Not had my Carsten cleaned Yee, wie Shall See first
Carpets didn't come out stiff after they were dry.
The carpet looks like it is brand new. I couldn't be more pleased. I will recommend it to my friends.
No residue on my carpet and it was not wet the next day. Your technician was very friendly and answered all of my questions.
I just want to comment on the young man who cleaned my carpets, and I deleted his name. My appointment was March 18 morning in 89131, and he was late. However, he was so kind, attentive, and understanding that he literally saved the sale. My comment is that your employees can make or break you - and he made you.
Your nonresidue cleaner and your polite employees
The service was fast friendly and the carpets and grout are like new. Thank you.
Fast drying and friendly techs.
Service is very good and technician polite and professional.
This was my third service with your company.
Thank You.
The technician was super friendly and very informative. I love everything about the product. Also, the service tech was very timely. The only thing I would have to comment on is that I was quoted $107 or $108 and it ended up being $136 because I had to pay for an extra "room" so he would do my hallway. I was already paying for 3 rooms (all upstairs) and the hallway upstairs is fairly short, but it came out great so I'm not really complaining. I completely understand having to charge extra, but I think it would be a great idea to add a question to the list of questions the representative on the phone asks when making your appointment pertaining to any "extra" areas. So in addition to asking "how many rooms?" I feel they should also ask, "are there any extra areas? Hallways, stairs, etc." just so you get a more accurate quote. From reading your reviews on Yelp it appears misquoting is a common problem, so quite honestly I was already mentally prepared for there to be an "issue" with the price versus the quote since I'd seen it appear in so many customer reviews. But like I said- my overall experience: the quality of the service, the product, etc. was amazing and definitely worth the value!