based on 39590 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
On time stated and thorough.
Natural Ordorless
everything was fine, thanks
You cleaning results are what I expected.
We are pleased with the way our carpet turned out. The young man who cleaned our carpet was professional..
You need better coordination in the office. When calling, never really got any answers.
Took too long for my small rug to be cleaned back at your office. Two weeks to clean a rug?
Josh was very nice and did a good job describing things, but did not tell me it could take up to two weeks for cleaning.
Job done was good, but I think the price is a little higher than other companies I've used in the past that have done just as good job and I had more rooms cleaned.
The technician was very friendly and explained the process to me. The carpets came out very clean and drying time was quick. I had used another company before and they left my carpets a mess and redid them and they were still a gummy mess. Zerorez got their crud out of my carpets and I now have clean carpets. Job well done.
remarkable!
Service Rep. was very nice and knowledgable of Zerorez's product. My carpet & area rugs looked & felt amazing.
Everything was explained very well by technician Anthony did a very good job
i did expect higher standard from zerorez ,from all the hoopla of advertising on radio ,tv but as usual it depends on the peoples notion what constitutes word CLEAN.Neadles to say I prevailed and endresault is to my satisfaction and my husband positive comment (it looks good),so thank you for your follow up andI shall keep you in mind for next time.Sincerely,Name removed
Clean fast and courteous
I do not have to have chemicals in my carpets. I particularly like having Brett clean my carpeting as he seems to be knowledgeable, caring, careful and does the best possible job he can. He is a definite asset to your company, and I hope he will be there for a long time.
Jason and Andrew were great and did a fabulous job on our carpets and furniture. I would recommend them highly!
Dries quickly, Carpet looks fresh almost brand new....
The hot steam water seems to clean better.
The clean look and feel of the carpet.
service was great and the service person was great also, 20 year carpets came out great,but I one request that you give each customer at least 2 pair of booties to wear after the carpets are cleaned just a little customer service.
Staff are very responsive, all persons I spoke to took time to answer any/all questions, quick and thorough service.
Ellis Did A Fabulous Cleaning Job On Our Coach.
The best professional carpet cleaning ever!!! Zerorez restores color back to carpets and carpets are dry within 6 to 8 hrs. after
service which is such a plus. No more soaked carpets for days!!!!
Carpet looks clean with no soap.
Very very disappointed. He didn't remove the dirt from carpet. Went over entire house very quickly with no attention to heavily trafficked areas. He assured me its not dirt. Now we have black feet after walking thru the house so now I need to clean it again! I payed a lot of money for him to argue with me if the carpet was clean. I will not recommend this company to anyone infact I plan on placing a review online about my experience. I would like someone to come see my carpet because it looks the same as it did before it was cleaned.
I really love the way my house smelled "or didn't smell" after the cleaning of my carpets and my kitchen tile. I have to say that I was more surprised at how clean my kitchen tile was when the techs finished and the customer service was phenomenal!
Seem to clean better with hot stea
Quality of product. Zero Rez really does mean zero Rez!
Customer service ad attitude of the technician were stellar!
The pet pretreatment was pretty awesome. I never thought it would get stains out of 25 year old carpet.
The service and results!