based on 36744 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
efficient, customer service, great job.
I love how clean my tile was after the cleaning ,and how much less dusty my house is now that we have had the vents cleaned! You were in and out and gave a great deal to have our tile, vents, and carpets cleaned!Our service representative was a very nice guy too!
They are excellent and fast service.
matchien works
honest, fair and a great job!
You are the ONLY company that really cleans the carpets. Others make the carpets look good for about a week and then the spots come up again. We also love the friendliness and expertise that Dave always exhibits. :)
I like the fact you do not use chemicals for cleaning the carpet, and my carpets look better than any other company I have used. The carpet also dries quickly and doesnt have the stiff cruchy feel after drying.
Honest, reliable, good tech, CLEAN CARPET!
Reasonable price, good work
Steam kills bacteria. No soap residue. Friendly competent technician.
No chemicals! Fast courteous service. My carpeting and floors look like brand new and they are 10 years old!
While your carpet cleaning was very good, as it was the last time. We were shocked by the HUGE mess that the duct cleaning left. Perhaps if we had some notice or warning of such an situation we wouldn't have been so surprised. We have had our previous homes' ducts cleaned (with other providers) and did not experience such a mess so we had no idea that this would occur. Perhaps if such a mess is made by your duct cleaning you ought to provide some clean up or the offer of additional cleaning at a charge up front. I would have appreciated that, instead of spending a WHOLE day cleaning up when I needed to be packing for a move.
Did a fantastic job... Tech was on time and finished fast while still doing really great work. Our carpet and chairs look soooo much better!
The carpet cleaning is impressive. Left my carpet VERY soft. No chemicals used, so no after odor. Expensive service if you include the carpet protector, but worth it. Pleased with the tile grout cleaning and seal. Again expensive, but worth the money.
Great technician that did a great job on our carpet.
Change nozzle to get in tight spaces, areas were missed.
I am glad that I listen to the radio as my favorite local host, Alan Stock, talks about the great service and I would have to agree. Roy left here and the place looks great. I will never use anyone else again. What a fabulous job!
when i ask for now up selling i get that, when i request more dry i get that,...
Excellent service, friendly people. Corner protectors, in and out quick.
My carpet looks great. My only complaint is that I could not get a cheaper price than the 3 room special and the area I had cleaned was much smaller than that. The web site showed prices for less that 200 square feet, but the woman I spoke to wouldn't allow me to have that price. The technician was very professional and completed the job quickly.
When I switched to Zerorez my carpet came up cleaner than ever. Most stubborn spots stayed gone and those that returned stayed gone much longer than with my previous regular-steam cleaner.
everything! The carpets and my wool area rugs are SOOOO clean, I am amazed they come out so well.
Our carpet was so dirty from our 4 young kids that I didn't have very high expectations for our cleaning. Zerorez was able to make our carpet look great.
Professionalism; excellent quality work and willingness to do whatever it takes to "get the job done and keep the customer happy". You guys are the BEST!!!!
service is professional and carpets look great.
The technician was very knoedle able about carpet and did an exlent job. I had just bought my town home and thought I would have to the carpet replaced but all the spots and dirt came out. i was very pleased.
It simply works better than other types of steam cleaning techniques and has effectively extended the life of my carpet. Customer service is superior to all other cleaning services used. Online scheduling is a terrific service.
Good value and quality, efficient service.
I like how professional your tech. is and how nice my carpets look and smell. My only complaint is that one day AFTER my carpets were cleanned, you ran a special of $99.00. I had to pay $129.95. It would be nice if your representatives would let customers that have been faithful to you for a few years to be made aware that specials are in the horizen. Being on a fixed budget, I would gladly have booked my cleanning for later.
The carpets look great! The dry time was a few hours and the carpets are nice and soft. The serviceman did a fast and efficient job and had a great sense of humor! Zerorez is everything as advertised on the radio and I will use them again.