36228 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpet spots don't reappear.
speed, showing up on time, and quality of cleaning.
Carpets come out beautifully clean.
The technician had an equipment failure so had to leave to get a different truck, but even with that minor delay, the technician was prompt and dedicated in getting my couches cleaned and looking as good as new.
this time my floors stayed wet for 10 hrs...
Thank you for coming so quickly. Dave was great-did a great job! The carpets look wonderful.
Friendly,knowledgable person on the job.
it's done right!
Very professional, and did a great job.
Fantastic! I would not use any other carpet cleaning company. I have used Zerorez since Doug was doing the cleaning-when you first came to Las Vegas several years ago. I recommend you to everyone! Josh was supberb. Please send him out to my house again. We plan on getting the grout cleaned in February.
Quality of your work.
You were so willing to come back and hit a couple places again. Now it looks good.
Not knowing the business, I really don't know.
my carpets don't smell of chemicals and once a oil stain has been removed it does not return
Very nice and thorough cleaning people and products.
I am VERY happy with the work that was done however I was also considering cleaning a
5 x 7 wool rug. I was expecting it to cost about $35 or so but was quoted around $100. Thats crazy. I was also told that my family room rug which is bound (not wall to wall) so that should be considered a "throw rug" and priced accordingly. Its approx a 12 x 12 rug so that I could never afford to clean it with your company.
Your process did remove many of the stains the previous service could not and removed all but a couple of minor stains that I had. Overall I was very satisfied.
My floor looks awesome, I will always use zerorez!