based on 40299 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Many of the chairs needed a much better cleaning, we had to have the tech re-do several of them. Some of the chairs have upholstered arms and they didn't come very clean at all. He appeared to be in too big of a hurry. Granted we had about 52 chairs and it took 4 hours rather than the 2 we were quoted but we expected that. I think he just should have taken more time to do a more thorough job.
Service was very good also information was good carpets were cleaner than I expected
Thank you very much for the terrific job you did.
The carpet looked great and the house smelled wonderful. The technician was very friendly and cooperative.
I liked the $99 for three rooms, but pricing goes WAY up after that point! It wouldn't have been such a shock if the person on the phone could have given me a little more info on pricing. I would have used your services either way because I have heard great things. The person that came to clean the carpets was very friendly and professional, he did a great job.
Great service, great results, everything went as expected.
Service is great, price is fair, and my carpets stay clean much longer without weird smells! Thank you!
The product is safe for babies and pets. The service was very was completed very quickly.
It is affordable. The carpets look, feel and smell clean. The customer service was great. I like that I could pay by credit card.
The amazing job and the professional staff! Loved Brandon! He was informative and very professional.
technicians were clean, courteous and knowledgeable. excellent job!
While it's early (carpet still drying in most heavily treated area) it appears that ZeroRez may have been able to save carpet we thought would have to be replaced due to previous owner pet damage. We didn't think this possible.
associates very concerned and pro's. Represented your company well.
Ellis was great to work with and I'm very comfortable withreferals to your company
Your serviceman's contact with the people reflects very positively on your company
great job
great customer service
Your technicians were prompt, did a nice job and gave us information in a clear, concise
and understandable format. Thank you for the quality service.
My carpets always look fantastic. My tiles and grout also look great.
The Tech was extremely professional and knowledgeable!
Easy scheduling, very friendly and knowledgeable technician, thorough cleaning
Employee's were polite, explained everything. They were professional, got the job done .
We "GOT CLEAN CARPETS"
Your men are prompt, courteous and professional. They almost always get my carpets clean and if they don't...they come back and try again.
Very nise and profesnel!RESOLT IZ UNBOLIVOBOL!!
I like the fact that there is no chemical "after odor/smell" and it's a very pleasant
citrus fragrance. Andre was an excellent associate and explained everything he was doing
before he did it.
I will be calling in a month or two to have my tile done.
Barbara Kawell
I kove this service. The technicians are knowledgable, on time and courteous. The product can't be beat.
You were able to remove the pet odor and some of the stains.
The pleasant ,friendly works who very willing obliged to complete all of my needs.
Polite, do a good job.
no soap.....

Professionalism, Courtesy and Knowledgeable