based on 36192 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
effective, efficient, friendly
You are great - terrific cleaning - willing to come back for a 2nd shot - on time, cooperative, well-priced- I recommend you to everyone in Sun City. You are the Best.
First name removed McCanna
Problems that I had with the initial cleaning all rectified, carpet looks & smells great! Thank you for the great customer service, I'm very pleased and will continue to be a return customer. :)
bobby and the way it cleans-but I NEED MY RECEIPT THANK YOU SCOTT MIKEELL
yes
No chemicals...
My husband and myself were very happy with how great our carpets looked after being cleaned by Zerorez...special thanks to your representative who cleaned our carpets. He did an even better job than the first man did from zerorez....please make sure to schedule him for our next appointment....thanks again!
Your employee was on-time, professional and did the job right. I was very pleased with the lack of chemicals used in the cleaning process and the cleaned carpet was dry and ready to use again within 24 hours.
Our carpet hadn't been cleaned in a long time and I was skeptical that could even GET clean, but it looks great! I like the no residue, dries quickly, carpet protectant, etc! Thanks!
prompt,cheerful and a very happy rep from your company did a better job than the others , of your company, have done i times past !!!!!. we are very, very happy with the efforts of this latest rep from your company !!
Cleaning without soaps or chemicals, fast drying, carpets look great when done.
That you are honest and your staff and products are top notch.
This year I liked the service. David is a great guy and knowes what he is doing. last year the service was terrible. By the way your product is the best.
The first two rooms that the technician cleaned came out great but while cleaning the front room there was an eqiupment issue, although he finished shortly after he said he reolved the issue that was the only room that still appeared unfinished and had a strong odor of wet, dirty carpet. When I tried to inquire about the extreme differences he became very defensive and condescending, not to mention not very helpful and did not offer any helpful suggestions whether it was it my expense or not.
you are not accessable after 5pm on friday. you had the wrong address for me and i tried, and tried to call you to advise and was not able to. so the tech went to the wrong address, luckily he was able to reach me.
Cleaned very nicely
we have used zerorez before but for some reason, this time the carpets did not come as clean as usual..
We had arranged for the three room special. The home involved is a small one in a "senior community". Three rooms were cleaned but we were charged an additional 50% over the special price. Then on top of that, an additional and separate charge was added to deal with sub floor soap removal. Our $99 special ended up costing us $246.
We like that there wasn't a perfumy or chemical smell after the service - our house smelled faintly of oranges, which we love, but that's it. We hadn't had our beige Berber carpets cleaned in nearly 6 years. We were just going to rip them out and put something else in, so we didn't take care of them at all. Zerorez made them look brand new, even took out a stain Stanley Steemer told us was permanent. So, we've left the carpet in and saved a few thousand dollars, awesome!! Love this service, we would use again without question.
The quality and professionalism that Zerorez products and services pocess are far above any carpet cleaning Co. that I have ever chosen to hire. I would not even consider another carpet cleaning Co. as this Co. sets the bar higher than the rest! Josh, is a tremendous asset to this establishment as well.
Thank you as it's always a pleasure to do business with Zerorez in Las Vegas!
I was very please with the results. Roy was very professional and did a wonderful job.
I like the way my carpet looks after it is cleaned. It dries fast. The service person is very friendly. It seems to stay cleaner longer.
Roy did a great job... very professional and knowledgeable. Great rep. for your company.
I have used Zerorez three times in the last two years and am very pleased with not only the service but with the products used to clean our carpets. In the past I have used other carpet cleaning companies to where the carpet felt either dirty or they carpet was hard. Zerorez uses no chemicals so that when you step on your carpet it is so soft.
Your prices are very high. I really needed your service in the past due to cheap carpet, but I now have a higher quality carpet and think I'm overpaying for your service.
Cleaned my carpets cleaner than I could imagine and cleaner than my previous rug cleaner. Absolutely love your cleaning.
Each service person has been friendly, done a great job, and my carpets are clean. I have used zerorez before and will continue to do so. I have also recommended zerorez to others and they have used them.
NO RESIDUE.
I had high expectations for your service based on your advertising and website. Your product and technician "Roy" exceeded my expectations. The results were fantastic. We were going to replace our carpet but decided to try Zerorez first.
First name removed
Courteous technician who had knowledge of the various rug fibers and products. The carpets and area rugs looked clean and bright when finished.