based on 36744 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
There is no harsh chemicals. Uts safe for pets
prompt service after a cancellation
The tech was very professional and knowledgeable about cleaning my carpets. The Zerorez method is great. My carpets look amazing. I have a bed and she has had accidents in the past. The tech used a blacklight and found spots i did not know existed. I purchased the pet treatmeng and the tech was able to get the spots out. Therr wrre several stains that we could not get out on our own that Zerorez got out. Overall great experience.
The carpet wasn't stiff afterwards. Great worker, friendly and helpful. Got the stains out that other carpet cleaners couldn't!
timelY,FRIENDLY AND VERY PROFESSIONAL
1st impressions are important, and I felt that I was in the presence of a real professional after talking with Ray prior to starting, a neat apprearance and well spoken. 2nd The outcome of a beautiful carpet with no chemicals and detergents.
the carpet not being crunchy after.
Great results! Stains I have had for years came out.
WELL I REALLY NEEDED THE JOB DONE AND YOU CAME WITH THE EQUIPMENT LIKE YOU SAID YOU WOULD IN YOUR ADVERTISEMENT ON THE RADIO. SO I WILL RECOMMEND IT TO PEOPLE I KNOW MAYBE SOME ON FACEBOOK.
The tech was quick, efficient and helpful. The carpets dried quickly and looks fabulous.
Zerorez really does work! Dries quickly compared to other companies and the results are much better. Your service reps. are also helpful and informative. We would not use anyone other than Zerorez in the future and have already recommended your company to friends.
Thank so much!
First name removed E. Last name removed
Promptness and reliability. Also like the fact that there is no residual order and the carpeting seems to dry more quickly.
Very professional and I always am pleased with the results.
I have been very happy with the service in the past, but this time not all of the spots came out of my carpet...the most noticeable is a spot where my 1 year old smeared a little bit of banana in the carpet.
Carpets are super clean ALL without chemicals . . . you guys rock! Especially appreciated your tech, Bob Oden, showing up on time, explaining the process and doing a brilliant job. Many thanks!
(Yes you can use my name as: First name removed at WellnessAtRedRock.com)
Removed the pet urine stains as advertised!
We still see several spots. However, overall the carpet looks very nice. This is my first time to use Zerorez so I am very interested to see how the carpet looks in a month. If it still looks as nice as it does now I will definately recommend it to many people. Sorry, just too early to tell.
Roy was timely, friendly and seemed to be very knowledgeable. I would certainly use Zerorez again, will recommend you to friends who ask.
Very pleased with Dave Gribsy work. He is very energetic and well versed in Zerorez methods. Pleasant personality and very good salesperson.
Name removed Swanson
I'm not totally happy with the grout cleaning of my floor, my laundry room still has dark areas in the grout. The carpet looks great. I think the laundry area could have used a longer scrubbing.
The most impressive part about your company is that there is actually "zero residue" on the carpets. It feels soft and clean when they are done. Spots do not reappear. The carpet is really clean. That the representatives are courteous, timely and professional is an added bonus. We have recommended them to ALL our friends and family.
Your technician arrived on time and he was knowledgeable, professional and friendly.
Total was not over the bid. The carpet had many stains and sticky, strapping tape marks.
Four days later, no stains have reappeared. It now looks GREAT!
First name removed
Professional and trustworthy.....
You couls get rid of whoever answers the phone and sets the schedules !!
The service left my carpet very clean and the treatment didn't have a harsh smell. Bob was our service-man and he was friendly, courteous and professional. He recommended a product that I felt comfortable adding on.
wE WERE TOTALLY PLEASED WITH THE CARPET CLEANING JOB DONE BY BRET WEBSTER. THE CARPETS LOOK
GREAT.
I first heard about ZEROREZ from radio advertising spots on the Heidi Harris show.
In the past, we have used other carpet cleaning companies which resulted in fair to poor results. In fact, the last carpet cleaner did actual damage to our carpet.
ZEROREZ is outstanding, and exceeded our expectations. Our carpet was in bad shape, and you [ZEROREZ] made our carpet like new. In addition, we were very impressed with your personnel who were congeial and professional. In the future, we will only allow ZEROREZ to clean our carpet.
Very professional and the end product speaks for itself
I like the job that you do. I was a little disappointed in paying the extra $50 for an additional room, and I felt like that room looked like it was the least good job. It just didn't look like there was the great improvement that I saw in other rooms...and it shouldn't have been like that, because it didn't seem the dirtiest. But I like not having chemicals to attract more dirt, yet still getting a good clean job. It's hard to convince people that even though you are a higher price-point, it's better over-all for the good of the ones living in the house. They would rather hire the cheapest, with the most soap! The one clear-cut referral I was able to make didn't use you because you couldn't accommodate their needed schedule, and they felt you were high in price.
excellent service