36799 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Daniel was very professional, cleaned our carpets beyond expectation.
Our technician was very friendly, knowledgeable, and professional.
He was very good and took his time to clean the carpets. They look great! The only negative was the price to clean the area rug.
Always do a great job, have been using ZeroRez for years and no coomplaints yet.
Excellent cleaning. Professional service.
Great customer service, timeliness, smells good, and quick
Very quality work Jess very loyal true his entitlements job serving boot covers each time. Through friendly courteous. Extra mile guy.
Always a great experience!
The carpet look great. Enrique was veery informative and did a great job.
Once again we are very happy with the service, the promptness and the technician!
Victor does an excellent job!
Always very professional and efficient. Great results everytime!
On Time
Friendly and professional customer service
Great pricing
Great cleaning results
always on time and great service.
Ability to remove spots of unknown origin. Ability of worker to explain exactly what will be done. Willingness of employee to explai what is and will be done. Trust worthiness of workers.
On time, respectful, professional
and knowledge staff.
Great service. Quality work.
Very thorough! Wonderful service! Excellent job!
Technician was very kind and efficient. Also loved the use of corner guards to protect my walls. Carpet didn’t feel “crunchy” afterwards and smelled so nice!
Great friendly service!
Everything :)
The 2 people you sent to my house were fantastic. They explained everything to me, made recommendations, based on some pet stains, but did not push or become overly aggressive to try and upsell additional products or services that were not needed. I am sorry I did not remember there names, but it was a Male and Female. Seems like the Male was the senior rep, and the Female may have been in training or at least newer to the job.
I am hopeful either one of them is still with your company in May of 2024 when I get my carpets cleaned again.
Got my floors super clean for me to put my house up for sale. I should have had you come out when I first moved in!
Michael did a wonderful job cleaning my carpet. He was on time, very professional, and did an excellent job--even removing stains.
Great service and professional workmanship!
Too expensive. The guy, Joe, did a good job, but the cost of rugs being more than a two room special is nonsense. Put out a special for rugs and I will be back. Companies that try to upsell must realize most educated consumers deem this tactic unfair and untrustworthy.
Very professional and efficient.
On tome, professional and great carpet cleaning.
Very nice worker and did an excellent job! ic
The best always the best. Kanoa was awesome. I would recommend to everyone. Zerorez is the only way I clean my carpets.