based on 36799 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpet looks great. Daniel did a fantastic job.
Fast, friendly, and the tech Theo was great!
Clean gold. On time. Very friendly.
Joseph was awesome! Very professional, very friendly, very helpful. My ten years old carpets look brand new. Thank you!
Great customer service! 10/10
Maybe because of the outside weather it took a long time for carpet to dry. Otherwise, Wilbur and assistant did a very ago job.
Don't try to up sell
I called to make a complaint and customer service gave me wrong info and was rude tec said it’ll take 4-5 hrs I came back in an hr and he was leaving . Supervisor never called me back not professional .
Prompt, courteous, professional -- very pleased
Technician was great. Carpet looks clean.
The person who clean my rugs, (sorry I don't know his name) he was excellent❣️ he went above & beyond cleaning my rugs❣️ I sooooooo appreciate him❣️
The tech was great, friendly, worked hard but the cat urine smell returned as soon as the carpet dried. I’m not sure what can be done to make it right.
No harsh chemicals, quick drying time, polite and caring staff.
Awesome service as always.
The first time you guys came out, the carpet looked awesome. This time was very quick and not nearly as clean. I was disappointed in the quality maybe it was because of the coupon for the $99 dollars
I got the carpet cleaning and pet treatment and didn't hardly make any difference
Clean, quick, great communication, friendly but professional.
Great service as always.
Everything was very professional and taken care of well.
Doesn't seem any cleaner. The high traffic area looks no different, and tech even noticed it's newer carpet. Didn't move any small furniture items to clean under. My wife offered to move her 5×5 glass office chair mat for Tracey to clean under, he said " it looked clean enough". And my wife even tipped him 20 bucks. Please refund me . I may just try to charge back in my card if you don't. I don't want you to try to come over and try to fix it. I've already contacted Carpet Monkey, whom we used before, and loved. Our realtor suggested you guys, and she'll be getting an earful. Nanette Verdin is her name.
The products are amazing. And your tech's are tawesome
Great service and on time. Friendly and explained what is needed after checking condition of rugs before discussing cost.
Nice customer service and quick service
You do a good job and don't use harsh chemicals
Whatever cleaning agent was used left my tile floor dull wherever it sprayed away from the sofa and left a trail going out through my entry. I’ve gone over and over it with a swifter wet jet and it’s not going away. Please let me know how to get it off my floor.
Carpets very cleaned well, good smell and feel
Friendly customer service. Willing to accommodate you.
Great job on my upholstery!
Great service. Derek was very friendly and knowledgeable. Will definitely be using you again!
Easy to schedule the appt, showed up on time, called prior to the arrival time. Very nice guy and did a wonderful job. We have used your company several times now.