based on 39663 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service, great results
Carpet is renewed
no chemicals
The customer care and effeciency with which the serviceman works and the products being used.
Excellent carpet cleaning. Carpets look brand new and Zerorez employees are very nice and knowledgeable.
Ease of service ... Availability of dates needed... Price ...technician called ahead an was able to accept credit card over the phone as I was unable an working so convienence was key... Emailed bill was great to review an carpet appeared very clean ...
The carpeting in my house came out beautiful after your cleaning. Best it has ever looked since it was brand new
Really liked the service technician. I think his name was Brandon. He was able to get most of the stains and wear patterns out for me. Very happy with his service and he was very nice.
The stains in the carpet were not gotten out completely.
no residue, stays cleaner longer
The technicians are professional, knowledgeable and courteous.
Highly recommended . Good communication !!
Our carpets look really clean
Customer service was great and my carpets look great. Thank you I am definitely going to use your company again.
Anthony was very informative and very nice to deal with...
just like last week same score
that's as high as you get
Fantastic job
On time. Very respectful. Knowledgabe. Very personable
The carpets are clean and I will be pleased if they remain clean for a longer period of time than with other services I've used in the past.
Your employee was informative and efficent.
No other system has ever cleaned my carpets so thoroughly. My 11 year old carpet looks amazing! This is an example of "you get what you pay for". Thank you.
All dark footpath areas did not clean up as well as we thought they should. Technician tried to upswell too quickly.
Friendly employees, natural enzymes, fast service
Very professional people. Polite and informative.
Didnt like all the "add on","upcharges" that seemed arbitrarally priced,
no smell,on time, very clean carpet and professional staff
I understand the water procedure. Could it possibly be a drying mechanism that would take the wetness away from the carpets to dry quicker than six hours?
My carpet is almost 20 years old and light gray. Other carpet cleaning companies have done good jobs with it but it seemed to get dirty quickly after their cleaning. When Zerorez cleaned it it looks like new. It looks bright, feels clean and fluffy and the clean lasted.
That the carpeting drys fast. We both feel the carpeting should have been raked while it was still wet. Even after Anthony came by this Tuesday and raked the carpeting, you can still see lines in it from when he was here on Jan. 11th. We will request that the carpeting be raked while it is still wet the next time we have you come out. We never had these lines when we had it done back in Nov. of 2012.
I paid for pet stain treatment and all he did was spray something around the house. In the past zerorez has worked on each stain that were apparent along with the spray treatment. I feel we paid one hundred dollars for some precious overpriced liquid to spray our carpet.To much, I may try someone else next time. I really wanted the carpet cleaned.