based on 39993 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpets didn't come out stiff after they were dry.
The carpet looks like it is brand new. I couldn't be more pleased. I will recommend it to my friends.
No residue on my carpet and it was not wet the next day. Your technician was very friendly and answered all of my questions.
I just want to comment on the young man who cleaned my carpets, and I deleted his name. My appointment was March 18 morning in 89131, and he was late. However, he was so kind, attentive, and understanding that he literally saved the sale. My comment is that your employees can make or break you - and he made you.
Your nonresidue cleaner and your polite employees
The service was fast friendly and the carpets and grout are like new. Thank you.
Fast drying and friendly techs.
Service is very good and technician polite and professional.
This was my third service with your company.
Thank You.
Quick, easy, and friendly employees! Zerorez can take the worst carpets and make them like new!
Fast, effective, clean carpets reasonable price
cUSTOMER SERVICE AND EXCELLENT RESULTS
Roy was efficient. Citrus smell of cleaning was lovely.
Jared was very friendly and did a super job. I love the fact that there are no chemicals used.
Friendly service and love that its chemical free.
include stainmaster treatment My interpretation of your coupon was a complete job. Additional charges are deceptive. The technicians were very nice.
There was no smell and the carpets were like new.. Thank you to Jared for all his good work!!
Zerorez was very effective in cleaning a couch we thought was destroyed for good and also at getting the dog smell out of our carpeted stairs.
Good job of cleaning, great smell, and knowledgable specialist.
Thank you for making our carpet look new again.
Great customer service-noticeable difference right away-took extra care on worst carpet spots. Also NO smells when finished. Thanks
Product is one of its one of its kind. If Zerorez can't clean it...nobody can. Nobody else is allowed to clean our carpets but Zerorez.
Service is as fablous as the product. Thanks Torry
Professionalism, Prompt, the end result was great, the carpets look 100% better since being cleaned by Zerorez. Thank you
Knowledgeable/friendly reps
I have been a customer for many years. I am not happy with my last service. It was for carpet cleaning, the tech asked if I wanted to do my tile. I told him another (zero rez) tech had tried and told me the best thing to do would be get new tile. Stanley Steamer had also tried to clean it and I showed him the damage. He assured me that there was new technology and zero rez would stand behind the work. After doing the kitchen the tech stopped and said he needed to call his manager. He told me his manager said he should run away from this job. The finish had been taken off the tile that had been cleaned. I was told the manager would get in touch with me and come out to see the tile. On sat. I got a call and was told I would be called back because the manager had stepped out. So far no call back ): My service was on 2/19
The carpets looked great. The technician was friendly and professional. He was knowledgeable and took the time to explain things about the carpet.
My carpet looked great after the cleaning. I was very impressed with the service and outcome.
No after smell!! I'm very sensitive to chemical smells and this is the only service that has no smell.
You do a good job, and the technician is always pleasant.
Anthony showed up within the time frame I was told. He was very knowledgable about the carpeting in my house & he explained the options he was offering me but put no pressure on me to use them. I feel the cost was reasonable & am very happy with the results..
The best carpet cleaning on the market. Service Techs are alway friendly and professional.
Andrew Gulliford was extremely professional and knowledgable.
Not surfe, have Not had my Carsten cleaned Yee, wie Shall See first