based on 39614 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your employees are exceptional brand representatives. They are always polite, knowledgeable, and thorough.
Great job in cleaning. Tech Andrew Gulliford seemed very knowledgeable about carpets. He was very nice.
Zerorez got our dirty rugs clean; no other service has been able to do that! There is no choking aroma left behind in the air. The people are friendly and hard working. We appreciate their honesty.
Attention to detail and protection of customer property.
On time and polite service man as well as green products.
Our carpets look good after the cleaning
seemed to do a good job at getting out dirt
Great service , Jan was professional friendly and my carpets look great
Knowledgable staff and no harsh chemicals!
The carpets are absolutely clean, soft and smell fresh. I have heard the add on the radio
For numerous months so we decided give it shot. Outstanding, thanks.
A verry through job. The tech [Jerod] was very kind and friendly. My carpet looks like new!!!!!
I found a couple of dirt spots that didn't come completely out, I know it's difficult because I have light carpet. But on our beige carpet that is new since last June, some areas seem discolored but it could still be wet. Otherwise I like the idea of not strong chemicals and a clean rise, I've used Stanley Steamer for years and am willing to give your company a chance. Andrew was very informative and liked his service, I would request him again.
I do plan on trying you again, Kathy Last name removed
Service Agent was very thourogh and offered other available options and services with clear explanations and quite credible suggestions. Service was timely and quite unobtrusive. Carpet looks beautiful; home was left with a fresh clean scent.
I have recommended Zero-Rez to many people over the years. You do a great job, your staff is
friendly and efficient...and NO chemicals. We and our doggies thank you!
Joan H.
Your service was excellent and the gentleman who provided the cleaning, Anthony, was a gentleman.
The technicians were polite and friendly. They made sure I knew when to expect them (within 30 minutes) and that I was happy with the result before they left my home.
My carpets look brand new. I would happily recommend Zerorez to anyone needing carpet cleaning.
Jared was very professional.
Always do a great job on carpets, and this time, on tile too. Prices are good. Technician worked very hard and did a wonderful job.
Well, it took two days for my carpets to dry and some areas are still wet. Other than that, I am happy. I just hope the teflon was worth it. Thx
Jason seems like a very nice guy and did an excellent job. What more could I ask for?
Jason Barrett was the technician and was excellent. Very courteous and professional, would highly recommend. Our carpeting look and feels great.
service and all was great.will the lines from the vacuum that was used go away?
carpet looks nice and feels soft, and I like your service guy very much.
Did an excellent job on my carpeting. Called on time and arrived on time.
prompt, competent and the results were excellent
Odor neutralizing could be better, but stain removal was very good.
Make sure your techs us hot water every time. I can see a big difference between the times hot water is used and when cold water is used.
giving us an hour to the services , no five hours waiting !!!!
Great job by your guys. Professional all the way. My husband had just had a hernia surgery 2 days prior and was instructed not to pick up anything heavier than a gallon of milk. I requested there be 2 men come to help lift and move rugs. Thank you, thank you.....both men did a fantastic job. I will call Zerorez in the future to clean my grout. Good job guys.
My technician was very professional and did a great job!