based on 36799 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional, easy, fast, clean and friendly service.
Very good service best technition Will
Clean, quick, and Will was an amazing tech!
David was very professional and did a great job.
What a great job you do!
My technician was on time, friendly and knowledgeable. Did I mention hard working too?!?
I’m sticking with Zerorez ❤️
Daniel was excellent. He really went the extra mile and my tile looks great!
The service was completed with complete satisfaction.
Not walking in water soaked carpet and the deodorizer pet treatment smells great
Available and affordable.
Nice job
Better than I expected
Daniel was amazing. We’d use the company again just for him. He’s incredibly knowledgeable and was very helpful. Plus the carpets look beautiful.
I have used Zerorez for over 10 years and I am always happy with their cleaning service. The show up on time, always very professional, and the carpets look like new when finished. Because they use no soap, the carpets stay cleaner longer.
Ease of scheduling. Courteous staff. Good results on service.
Great service and clean carpets
On time and the job was done right.
Very good products and excellent service.
Will provided great customer service: he called with 1/2 hour notice that he'd be there, explained the process of the services provided, gave advice for what was needed and not needed. He was very polite, efficient, and really seemed to care about doing a great job. My carpet and couch look amazing!
As always an awseome job!
Excellent service and friendly staff 👏
For me, the general pricing to consider senior pricing discounts would help.
Prompted professional and performance is good .
Worth the price
I have used ZeroRez for several years and have always come away from the interactions with the feeling that I have been treated fairly, that my furniture, carpet or area rugs have been cleaned thoroughly and treated with respect. People need to remember to offer tips to these hard-working people especially when they go out of their way to treat us fairly and respectfully.
Always available when I need
Always on time or earlier
Always professional and friendly very clean.
Easy to do business with…
Thank you.
Technician was very friendly and knowledgeable.
I have never been requested to vacuum my carpets prior to cleaning. Other companies have done so. Also, there was overspray of water on my hard flooring and your technician did not stop me from mopping up. You would have thought that he would have offered to do that for me and requested that I stop. All other companies we have used in the past raked the carpet before leaving, I had to ask for it to be done and the technician did not seem happy about doing it. He was also quite rough when he raked around my coffee table, knocking it several times.
I’ve never been disappointed in the past but my bathroom floor was filthy. I do not allow shoes upstairs and my bathroom floor is always clean of debris & dirt. After he left, he was nice… I had to clean my floors & I never had such dirt. Very disappointing bc that’s the place I like the most clean. Stepping out of shower to a dirty floor is not cool. Also lots of streaks on the tile.
I took pics if there’s a way I can send them?
Price ended up being more than I expected but I am extremely pleased with the results!!
Great service technicians
Sales, communication and service were very good. Techs were on time and professional . Quality work completed in a timely manner
Carpet was fluffy, bright and hardly wet.