based on 39987 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
rugs always look great very pleased with service
My carpets look great! And Bryan was very friendly & professional. I would recommend again & again!
The technicians did an amazing job in cleaning my bedroom carpet. I will request them in the future.
Very FAST APPOINTMENT ; Techs were quick and professional
Thinking back in the service I feel like it was a little rushed, there circle been more time spent on the stairway, especially since I paid separate for it. And when I walked into my son’s room I saw the shelf was broken with legos he had in it broken as well. The tech didn’t notify me this happened, not a big deal the legos broke but shelf being knocked down would’ve been nice to know instead of finding it broken after he left. Should’ve been given a discount because of that tbh.
Nothing really.
The profesional service and good quality. Jayden was working hard to keep our carpet super clean he is such a good worker an very professional.
This is my second time using Zerorez and I am just as satisfied as the first time. The communication is simple and prompt, the technicians are prompt, professional and thorough. I will recommend them highly to anyone looking to have their floors professionally serviced.
Top Quality and dependable !
Technician “Travis” did a super job cleaning my carpets.
Service was quick and efficient. They were on time and text and called they were arriving.
Good pricing as well. We are very happy with the results. We will definitely use you guys again :) Thank you 😊
Out technician from Zerorez (Joe) was terrific! He explained each step of the way. I primarily work from home and was concerned the process would be noisy. It was not nearly as noisy as I expected. 😊
Everything.
Always courteous staff that does an excellent job.
Very professional service plus A1 cleaning!
The spots were removed from the rug where urine spots were. The smell is still there though.
Service was efficient and thorough
I hire you every time I need the carpets cleaned. Your team is always pleasant and Professional. Once again a very nice job.
Thank you
Our technician Asael Courteous and professional. Easily the most nauseous person I’ve ever ever met in regards to carpeting and flooring. If you need your carpets done or your flooring clean, you can’t go wrong with Zerorez.
Jimmy Eason
Las Vegas,Nevada
Carpet was crunchy and I could still see pee. I paid for all the pet treatments in that toom
Your customer service isn’t customer oriented. You guys are also self-centered and your employees are dumb.
We had three rugs cleaned so we could pack them for moving day. It's nice to have someone show up on time, and finish well.
We will use them shortly to clean the floor tile.
I don't like the upcharges when you come to the same address and you quote me a fee without looking at what it cost last time.
Well most of all the service tchnician.
No other company compares to Zerorez. You guuys are the BEST in terms of product AND service!
Very good cleaning and soft drying. Not crunchy like your competitors. I like the rake after cleaning to fluff the carpet up. I have recommended you.
The order was overpowering when he left and the house still had an odor 2 days later. I asked him to do the little spot at the end of the stairs and he just sprayed it without using the steam on it. There is still a slight odor.
Representative was wonderful! Friendly and informative. Extremely helpful
Very professional. Above and beyond.
I was amazed how well all my carpet cleaning came out so nice and fresh. Zane did a wonderful job. I had spots from pets and things that had been spilled on my carpets. I had tried everything to get the spots out and I made it much worse. I even sprayed bleach on my soiled carpet, and I didn't think that could ever be fixed to look decent again. But Zane did an unusual job and made most of the spots go away and the really bad spots almost unnoticeable.
I passed Zane's name along to some of my neighbors because they knew some of the stains I had been dealing with. I think you'll be hearing from them in the future.
I have been dealing with Stanley Steemer all of my life and there is no comparison between them and Zerorez. I'm so glad my friend told me about you.