What our clients think of us!

If we still have an issue with stains, the technician will return to try and take care of the
problem.

You were prompt and courteous

technician did a great job!

While Angel was very nice and professional, the upsell on a product that would prevent the smell was disappointing as when applied was great. However after an hour it went away and the ammonia smell came back just as strong. I get a company needs to make money for doing a service, but I think I would have been happier to be told no amount of carpet cleaning can fix this and just rip and toss the carpet.

Knowledgeable, courteous , efficient and fast crew.

Very thorough and very nice people.

On time and very professional

Tracey did an outstanding job of cleaning our dirty carpets.
Every room looked great!

Convenient & Easy Scheduling
Communicative technician about arrival time.
Appreciate the tech explaining and offering services, but not PUSHING them. Also thoroughly explaining each step and process.
I choose zerorez because if the products - the quick dry time. But I come back to zerorez because of Jess, the technician. I won’t even let another tech come to my house after having him. He took his time, but was efficient. I was so so so happy with his work! I almost can’t wait to have my carpets cleaned again just because I appreciate his thoroughness! So hard to find good people to do good work. Don’t let this guy get away Zerorez!

Technician was very professional.
He did a great job!

The service was outstanding and the two young men that came to my home were very professional and courteous. I would highly recommend your services.

Scheduling was easy. My cost was straight forward. The technician was prompt and communicated with me throughout the day of our cleaning. Payment was easy over the phone. I couldn't have asked for better service.

I was hoping to hear back from your company about making things right for us. You offered to come clean the tile again, but when we told you that we were moved out of the house, you offered us a 50 dollar credit for the next time we used you. Problem that we explained several times is that we are in Sparks Nevada and we would love the 50 dollars to be credited back to the card we used for your service. Honestly for the work I had to do cleaning up after your boys left the house, 50 dollars would have gotten you off easy. I’m still hoping for some sort of response from you.

The professionalism

Angel was awesome!

Major, the carpet cleaner representative, did a great job cleaning my carpets. He was punctual & friendly, and a local, like me.

Friendly and reliable service.

Zerorez's Excellence. It’s why I am a regular customer!

The worker assigned to our household explained in detail what offers and promotions could be bundled within a service. He did a good job cleaning our carpet, and did 1 room in less than 20min! The carpet smells great and looks almost like new. I will be calling again for future services.

Always have great results with this service.

We appreciate the on time arrival and professionalism.

Will is very professional.

Will did an amazing job as he always does. I cannot say enough good things about him. Such a considerate and informative employee. He was polite, professional and answered all questions. It is so imperative that companies maintain employees such as he to represent them. Thank you so much.

Victor was pleasant and thorough and took pride in his work. The before and after results are amazing!

Steve was great ! Very professional.
Great work - very happy with the product they used and the outcome.

Prompt, easy to book and a great job.

Show up and do what they said, and even more.

Very professional service

I had great service and my carpets look like new.

Victor, the technician, was the best. Professional, helpful, and immediately let me know he had read my notes. The carpet and tile are super clean. Great experience!