based on 36799 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like how everyone is very nice and professional. My carpet always looks brand new when they are finished!
The whole process from beginning to end was so easy the gentleman that did the work were very professional and very thorough
Prifeasuonal, personable associates. Alwaya on time.
The agent was on time, courteous and very knowledgeable! He was helpful and patient answering all my questions.
The carpets looked great when finished!
Operator was knowledgeable. Love the steam cleaning. Convenient to schedule online.
Service was prompt.
TJ did an excellent job
Carpet looks new again.
please tell your customers that when zerorez applies WATER to carpet that it does NOT take 8-12 hours to dry -- IT TAKES 24 - 36 ! Our carpets were done Thursday morning between 8-10 and today is Saturday July 23 and they are still DAMP! Tracey, the associate, was wonderful! He explained everything in detail and was very respectful of our property!
Quick appointment availability. Friendly staff. Clean results. Very satisfied.
The technician was great. The reason for a low score was I was told 35.00 per room as it was a promotion and when I checked my statement was charged 39.00 per room. It was my fault not to check amount when I signed it. I called as I heard 35.00 per room special on radio. The technician I'm sure wasn't told about it.
Everything was great accept the prices for everything but the carpet cleaning. I feel your prices are way to high.
that did a wonderful job with my carpets. thay look like new.
Knowledgeable regarding carpets and flooring!
The service was excellent and the workers were very knowledgeable and polite and did an excellent job 👏
Carpet cleaning
Ryan and the team always do a Great Job, they go above and beyond to give the best service.
Great attitude, fast and great service.
They got my white linen and white velvet chairs completely clean- worked & worked until they were spotless.
good results always on time or early
Tech was very knowledgeable..,
Long lasting carpet shampoo. Last had done 15 months ago.
I use Zerorez frequently and am always happy with the results.
Zerorez leaves the carpet and tile really clean. The technicians are friendly and professional
You didn't do anything wrong. I just don't make recommendations. Things that meet my expectations, may not meet someone else's expectations. If asked, I give my opinion and tell the pros and cons of my experience let the other person make their own decision.
The Guy did a good job and fast.
Reliable, onetime and the process to renew my carpets were 1st rate!
The tech did an awesome job. Easy to schedule. Affordable.
They are safe, easy to have the in-house cleaning done. The best part was the ease in getting an appointment and how clear the process was explained. The technician was absolutely great. He explained all the options and was very courteous and professional.
On time, friendly and he did an awesome job. 10 stars for him.
Our technician was knowledgeable, and very kind I will be happy to recommend Zerorez EVERYTIME!
Service was very good. The technician showed up a little early and checked the various rooms that were to be cleaned. He went right to work and if he had a question about something he came and asked me. I was very pleased with his work.