- Phone: 904-891-0631
- Visit Website
26423 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Spencer explained everything, I was very pleased with service.
A non soap product.
On time and very polite and well trained technician. Carpet looked great when done.
Clean, clean clean!
The products works. The services were completed in a short amount of time.
Good
I thought the service was fantastic and love that technology behind it.
The excellent service and quick dry.
The products and treatment didn't leave any residue and dried pretty fast. The service technician was very polite and courteous. He ensured wall corners were protected from equipment and wiped down any wet spots on our hard surface flooring when accessing carpeted areas. I would definitely recommend your company to friends.
Came when you said you would and had good follow up so far
I love the way that the carpet has no residue and smells so clean. With other carpet cleaners, spots begin to reappear within a few days, but it never happens with Zerorez. I use the spray bottle of Zerorez solution on spots on the fabric furniture with excellent success. I have used Zerorez for several years and will continue to call them when I need the carpet cleaned.
Very friendly and my carpets look brand new
The technician arrived on time and was very efficient, professional and friendly. He did a great job cleaning the carpets.
everything.
They use all natural products!
Nice people. Good results!!
I love that chemicals aren't used and the house smells amazing when you are done!
the customer service is amazing and the techincian was great!!!
We have a new puppy and that meant a lot of carpet stains; your products and your rep did the job. Your rep was both very courteous and very professional. Thank you very much, and yes you may use my name to promote your company and your product. Happy New Year
friendly service tech
We have been using Zerorez for almost 10 years...two different homes. Usually, our carpets end up looking brand new after a cleaning. This time, not only did the serviceman take a very long time...the carpets only looked mediocre. Just not the quality we are used to with Zerorez.
The information on pricing as well as service procedure that was given to me by the woman on the phone was different from that given to me by the tech who cleaned the carpet. He checked on price and did charge almost what she had quoted as opposed to the increased rate he had told me. He did a good job, was helpful, polite, etc.
My wife and I really like your service.
Service has been great!
RESULTS AFTER CLEANING. PROFESSIONAL APPROACH TO PERFORMING THE JOB. CARE OF EMPLOYEE IN PERFORMING THE TASKS. CURTEOUSNESS OF EMPLOYEES.
Was told that my carpets could not be cleaned in high traffic areas. Carpets still look dirty, had to "argue" with the tech who came out. Tech never asked us any specific questions, and he went as fast as he possibly could to get done with the job. Paid for pet stuff, not sure what was put down, but it made the house smell good for a day, then when carpets dried, they feel really rough and still smell. NOT HAPPY WITH YOUR SERVICE WHATSOEVER!!!!!!!!!!!!!!!!!!
The efficacy of the products were what I was most impressed with.
You called two days in advance of my appointment. You called before you arrived. Professional service and so far, very pleased with the job.
Lots of white residue left on tile floor after it dried I had to damp wipe it all up. Boot prints left on stairs to upstairs I had to wipe off. He was extremely nice and friendly. Nice guy. But I did have to clean up behind him later on.
The tech is excellent. He is pleasant, mannerly, works hard and very efficient. My floors look like they are brand new after he cleans them. He did the carpet and grout in tiles and the carpet is 10 years old and it looks great after he cleaned it. Prices are reasonable. The tech is timely too and I can always count on great service. I am a return customer and I recommend to my friends too this company.