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based on 26423 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The process you use made our carpets look fresh again. Your technician was prompt, courteous, knowledgeable and thorough.
No residue.
I have had 3-4 carpet cleaners come and clean my carpet in the 7 years I have owned my home. For me, there is NO OTHER carpet cleaner besides Zerorez!!! I don't see how other carpet cleaners can stay in business. Ivan came to my house. My dog LOVED him and I did too!!! He was very nice and VERY professional! You are extremely lucky to have someone like that working in your organization. He did a wonderful job and was happy to do it! Excellent service!!!
Professional
Efficient and Effective
Had my grout cleaned and sealed- it looks fantastic and the technician did a great job
The work being performed by your representative was handled in a very professional way.
It was a beautiful job. He couldn't believe that the white carpets were 23 years old and still looked good. The Family room looked great as did the living and dining area. The only thing peculiar was that a one foot area of the family room showed a light brown patch the next morning, but it looked great after he did it. Not sure what happened there, but seems like something wicked up through the fiber from below. But it will be covered by a couch. The tile looks great.
They are environmentally friendly. The house smelled wonderful after the rugs and furniture were cleaned. There was no chemical odor.
Respectful, courteous technicians, quick & efficient service, no residue left on carpets.
Service was great and the service person was extremely professional and very neat.
Excellent service
Robert is a pro robert wood
Very friendly and professional, thank you for everything!!
Your technicians are well versed on what they do, very polite and professional. They take pride in what they do. Very pleased.
move more of the funurtior
When the crew leaves, it looks brand new every time! We love Zerorez!
The gentleman who came to do our tile cleaning and sealing is terrific. He also cleaned our carpets last year. He is professional, courteous and neat.
It was easy to schedule service, the technician came exactly on time and nicely explained how the process worked. It took him about an hour to get our three story town house complete and the smell was fresh and pleasant afterwards. A great quality of services.
Austin was awesome represents the company well. I like that not a lot of residue is left behind
Friendly staff. Quality Service
You have the BEST staff. Always friendly and listen to our concerns. The product smells good and cleans GREAT!!!! This is my third time using you and I have not been disappointed yet.
Carpets looked great and very friendly service.
Quick thorough and very friendly and professional
You DO what you SAY you will do AND charge a reasonable price to boot. Thanks so very much for doing business the old fashioned way.
Better planning with time. I received 2 calls telling me the tech was on the way. The customer before me kept adding services. Good for you, not so much for me!
Professional service and efficient. The carpets looked great.
Very professional and did a great job.
The tech didn't clean the master bedroom closet even though I had everything pulled out of it and it was vacuumed. Also there is a residue that smells, right by the door in one of the kids rooms. As if it was complete.
Prompt, professional and pleasant, everything I expect.