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26423 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
All great except the orange smell a bit intense the first few hours.
Safety of product, no soap residue; competent, friendly and accommodating employees.
easy to schedule and they do a great job!
Your technician was on time and courteous. Did a great job cleaning. Like the smell of the cleaning products. They smelled fresh.
Ivan was a great tech. Like don't use soaps
Customer service is excellent, carpets look great after cleaning. Our tech, Chris, was very polite and thorough. He wanted to make sure I was satisfied with every step of the process. I will definitely call Zerorez to schedule future services.
Technician was very friendly and was willing to answer all of my questions. Citrus smell was amazing.
My carpets turned out cleaner than was expected and the rep was very friendly and professional.
Robert was very professional, courteous and knowledgeable about educating me regarding the services and products of Zerorez. Thanks.
Worked well
you arrive on time, are very considerate while in my home, no harsh chemical smell when you leave
Excellent, timely, and appropriately priced service. Friendly technician and appointment setter. I needed service the day I contacted Zerorez,while at the time I called they did not have an opening... when one came available service they contacted me and was able to meet my needs.
Although my dryer vent couldn't get cleaned out because they didn't have a ladder tall enough I was very happy with the adjustment of the price to spot clean and clean some grout. I was also very happy that the serviceman was honest enough to tell me my ductwork was very clean and probably didn't need it. That raised my level of trust with Zerorez tremendously. Great work and very professional.
Lacks smell. Dries quickly
Friendly,products smell great,no soapy residue.
We have used ZeroRez many times and this is the first time that a spot in the dinning room was not removed. It was a spot that prior to ZeroRez coming out was not there. I was surprised and disappointed.
We appreciate the great job done cleaning our carpet. The service was friendly & efficient. We also like the price being as advertised. (No bait & switch.)
This is my first time using Zerorez FL but I'm a long time Zerorez MN customer. The technician did a good job but my family room carpet still smells like dog, feet, dirt, etc. I watched him clean it so I'm not sure why it still smells! The carpet is only 7 months old!
I was thoroughly impressed with the gentleman who came to provide the service I requested. He was extremely professional and very knowledgeable. He seemed to genuinely care about my concerns and had lots of tips for me. He also provided information regarding the tile in my house. I think his name was Rob he was a marine. When I call to schedule the tile I will request him. My carpet looks outstanding as well.
Carpets stay looking great for months. The technician was so nice..explained everything and no surprises..he was very professional
Very friendly and did a great job.I was very pleased!!!
Quality of product, lack of chemicals, courteous personnel.
xlnt prompt service-very knowledgeable-customer service telephone rep is to be commended
carpet is very clean, very satisfied with the service
I was just happy with how hard he worked.
Technician seemed knowledgeable about the business. He was very thorough and courteous.
Love the chemical free carpet cleaning. Staff are always friendly and professional.
The technician showed up on time, was professional and curteous and did an excellent job for us.
The carpet looks great, the service man was clean and courteous and did a great job.
I love your products and services because your personnel are always so prompt courteous and professional the outcome was exactly what I expected as to the cleaning of my carpet as well as my sofa the young man also let me know about a protectant for the carpet which I had him to put on thank you all for your services I hear you all the time on W OK V I wish you A very Merry Christmas and a happy and safe new year