- Phone: 904-891-0631
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26424 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
IMO carpets could have been cleaner and smell should have been better. I may be old school but for price paid for service I felt like my carpets could have been cleaner.
Efficient way cleaning was performed
Crew was timely, courteous and worked fast with great results! The carpet looks new again. Very impressed with the service.
My carpets look great after they are cleaned by Zerorez and they don't use chemicals that smell or leave residue.
The pet treatment worked wonders!!!!!
The carpet was very clean although the walk in closet took three days to dry, after we got out an old fan we had stores away it was dry. The kitchen tile is super clean we had it sealed. It took me a week to adjust to the the milky look afterwards, now I love it. The wonderful gentleman, the music man, was very kind and good at his job.
Product does an excellent job on the carpet. Ben did an excellent job will request him next service.
On time!! Professional approach !!!
I was given a lot of information as to your services when I called to inquire about using you and when Robert came to the house to do the service. Also it did not take long for the carpet to dry after the service was done.
cleans good & person was very nice.
The technician that came to our house was Brad. He was extremely pleasant and seemed very knowledgeable about the products used and the best cleaning technique for various pieces of furniture. We had all carpets and three pieces of furniture cleaned. He took his time and did a thorough job. Everything looked and smelled fresh and clean. I would recommend Brad and Zerorez.
Worked great
Seemed to work very well, friendly technician, on time and worked hard to meet our expectations
reliable, reasonably priced and gets the carpets clean!
Wonderful staff and results. Will never use another carpet cleaning company.
No chemicals and always do a great job
On time. Courteous. Job done well and in record time.
really made a difference in some hard to get out spots.
Very friendly staff and professional
I like that the carpet wasn't soaked after the cleaning and that it wasn't soapy feeling. Our Service guy was very nice did a great job. The carpet looked great afterwards and was an overall great experience. :)
The Service - All the techs are professionals, they are knowledgeable and friendly. I especially liked Mark(I think that was his name). He let me know the trick to getting the red wine stains out of the carpet.
It also smells so clean when they are finished.
The technician was polite and professional. He worked very hard and took care of all of our concerns.
Convenient and affordable
Excellent job and very nice and professional technician
I liked the way your process really gets the dirt out and leaves the carpet looking new again. I was very impressed and Robert the Technician we had was very nice and very helpful,he is very customer oriented and wants to make sure you are pleased with his work.
Malo did an awesome job!
1) Immediate availability in scheduling an appointment for service
2) Thorough explanation of services on website, and confirmed by phone call to customer service when setting up appointment for service
3) 2 reminder phone calls about upcoming appointment for service
4) Phone call by tech with ETA on appointment date
5) Professionalism of tech in explaining service to be done, and friendliness of tech
6) Great job in service completed, with followup brochure, business card, and to expect emailed receipt and survey
7) No residue on cleaned carpet
8) Very pleased with overall experience in choosing zerorez. thank you very much!!!
Very professional with great service for the value.
It works every time !
Great cleaning product and employees makes up a great company. I will call again when I need furniture and carpets clean. Thanks