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based on 26424 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very nice employee.
fast and efficient
The quality and convenience
Everyone we dealt with was extremely friendly and cordial. The gentleman who provided the service was attentive to our needs and was very informative about the process. Looking forward to using Zerorez Jacksonville for future services.
The cleaning process and the respect of the service men.
Yes
Technician was professional and the results were great.
Very timely and thorough.
Professional service and the cleaning products used got rid of stains that regular cleaning products sold at big box stores couldn't.
The tecs were very thorogh in cleaning our carpets. They also were very friendly and helpful.I would use them again.
Your technicians are always prompt and come prepared to get the job done! They are courteous and treat my home and furnishings respectfully. They are also very informative and will take time to answer any questions we may have. They also call the day of our appt to keep us informed as to how their time is going and when they should be here.
Clean carpets. On time service. Explained other services.
You have always sent helpful, knowledgeable, and pleasant servicemen to do the job. the one who just cleaned the carpet this week was very professional and helpful. I appreciate that you have those kind of employees to go along with the good job.
Great price and very professional
Friendly fast and carpets look great
The gentleman who came to our house was professional courteous and was efficient!
It gets the job done, environmentally friendly and doesn't have an odor!
No harsh chemicals,technician explains what he going to do and concern for the safety of the customer. Very prompt and cordial technician.
friendly staff
Great cleaning super nice tech. Excellent service for great price.
Cost more than I expected
No residue, great friendly staff.
PROMPT THOROUGH SERVICE / SERVICE REP WAS EXCELLENT
Very professional- did what was stated. Very happy with results.
Very nice and professional service tech Brian. Accommodated all of my requests.
Technician was extremely professional, and we are very pleased with the results.
Service was excellent and my carpet and floors look great. Very happy with both service and product.
Floor came out really clean and your representative was very professional.
Would recommend your service to friends and neighbors.
Appreciate the fast turn around time called on Friday and was scheduled for Monday.
Great service!
your service person was very professional polite and thoughtful, the products were very good and I would recommend your company to others.
I would not say we are disappointed. Just not impressed. The technician that came out was super nice and he did a great job. We are pleased with the carpet cleaning. We did go ahead with the grout cleaning and sealant in our kitchen and that is where we are a little less than satisfied. It doesn't look any different than it did before we had it done. But again, the tech was super nice and very professional. He did a great job. Just not sure we would recommend any one to have their grout cleaned or sealed.