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based on 26424 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My home was cleaned by a wonderful young man. It smelled great.
Gentleman that did the cleaning was courteous and did a great job. I will be calling to get a quote for the business.
The service tech, Robert, was outstanding. He provided everything that was on the checklist, from calling ahead of his arrival to recommendations for products we may need prior to selling our condo. We will use the service again and will take him up on his recommendations. Really don't know why I waited so long to use this service. Thank you for the outstanding customer service.
Professional, courteous and knowledgable.
Your technician David was a true professional. I run my own crew of installers and it's very important to have good people when they are going into the customer's homes. David was thorough and did an excellent job.
You can share this as long as you say "First name removed W. from Jacksonville" (not my full name please)
He did excellent work
There were a few stains that had me wondering if they would return to their previous state before cleaning ...just perfect the end result just perfect . Thank you for making our day
We call on the near future .
The quality and results. Stains were completely removed.
Natural, very good deep cleaning, left the carpet feeling softer and no chemical smell after. The tech was very informative about the cleaning process and very polite.
the carpet is not wet and sticky after being cleaned. Nice smell. EXCELLENt service. We really like the technician. We have had him before. Exceptional service.
the service tech was phenomenal , absolutely the best , i have been using stanely steamer for many years and your cleaning process and technician has got them beat hands down!!
Very easy am doing pleasant.
No residue and quicker drying time.
David Johnson was very professional and friendly. Did an excellent job. Will recommend for carpet cleaning.
You guys were polite, on time, neat and most importantly honest I was extremely impressed!!
Your services were very professional and we are very satisfied with the product.
fast and good service
The technician was on time, extremely well informed about the process and took extra care to provide the highest quality service possible. Thank you!
Service technician was courteous and professional. I appreciate the quick dry time.
Best carpet cleaning experience ever! David was wonderful, the carpets look great and dried quickly. Zerorez is my carpet cleaning company for life!
The service is great. Love how Ben explain and made sure that we understand each other and no,no,pressure on you for your needs. I really like that no pressure
cleaned carpets as excepted
Courteous, returned calls helpful
Very impressed with how clean my carpets are even days later. Professional and courteous service. Thank you so much
The professionalism of the staff and the excellent cleaning results that I have experienced each and every time I have used your service. Great job always!
Very informative, helpful, and courtaous !
Great job.....so much better than other carpet cleaning companies.
Non toxic
Staff is very professional. The cleaning is outstanding .
Professional staff when scheduling appointment, on time arrival for appointment, quick service, and nontoxic cleaning products
Our technician, Malo, was fantastic. He was professional and explained the process in detail. He seemed to be very knowledgeable about his work. He worked VERY hard and really paid careful attention to details to ensure our house, specifically our cream colored sofas, were cleaned. I was actually expecting for the water stains to reappear the following day when it had dried. Much to my surprise, they did not! Our sofas look great. My husband and I were very impressed with this service and think it came out so great due to the attention to detail that was given by Malo! We hope he gets paid well. We are happy with this company and although it was expensive, we will definitely be using them again due to the great results.