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26424 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
the technician was very polite and helpful. He did the most awesome job on my couch which was previously waterstained by another company .
Really made a huge difference in our carpets; so easy to work with and very trusted advisor on best solution for the various rug challenges I had. Brad was very knowledgeable and helpful in talking through options, but never felt pressured to do anything other than what I thought was best. I am so happy I called Zerorez!
Proffesional staff and your staff always does a super job.
Tech was 30 minutes early
Customer service provided by the tech and the finished product.
Clean with no soapy residue. The people I came in contact with were very professional
Fast and effective
Everything, and the attention to detail and personal attention is great!
Terrific service and on-time
Excellent communication and courteous, knowledgeable technicians.
It's chemical free and that is extremely important to me. Brad, our technician is extremely knowledgeable
About the products. He polite and friendly and efficient. This is the third time he's been to our home and he's always done an outstanding job
Brad did a great job, but had to return for a small issue that he resolved quickly. thank you.
Fast service. No smelly odor.
Carpets dry quickly and tech very,professional
no chemicals
Malo did a great job and help expedite the drying process on the carpets by going over them a little bit further with the vacuum device. He was very pleasant and thorough. I may request him when we have our next cleaning.
Great people and you do a great job
Punctuality; price; results. MUCH BETTER job/outcome than any of the 3 previous companies. Will become my company of choice.
Service rep was awesome. explained every step of the process and was very friendly and courteous.
David was very professional! He explained the entire process. I'm impressed with the natural products and how well it works! I have already told everyone I know how great your company is! No hidden fees and no lies! You're the best!
The professionalism of everyone involved was so refreshing. The care that Dave took from the time he entered my home until he left shows how much your personnel care about the customers. I have already recommended Zerorez to my neighbor. Thank you so much for a job well done.
Great job on the carpet and especially the floor tile cleaning. Very pleased with the fast service. Associate was very knowledgeable. Would highly recommend.
Everything has been top notch since you opened here. I've been a customer since the beginning and wouldn't consider anyone else for cleaning my rugs.
GREAT PROFESSIONAL JOB
Everything
On time, nice, respectful and cleaned up after finished. Pleased with how the carpets look and feel. Thx
Having a gated community does create occasional problems. However all is well that ends well.
The carpet looks great......I only hope the the pet odor has dissipated. When do we get our
paid receipt which to come via E-mail? Much thanks for your efforts.
Rich Belmont
The two men that came to our condo arrived early, were very friendly and completed the job in less time than planned. Best of all, the carpet looked outstanding and better than we expected 10-year old carpet ever could. My wife and I highly recommend Zerorez.
Barbara & Bob Sarvis
Very nice and carpets look great!
The service was great, even stains that I thought would not come out, the tech was able remove