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26424 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Cleaned very well and looks great
The technician was personable and professional. He did a great job!!! The red was spots are gone! The pet areas are clean! The traffic areas are amazing and the carpet is soft!
Always on time and efficient work is completed in timely fashion! The employees are very knowledgable and pleasant!!!
Really liked your technicians. Polite, efficient, on time , and did an excellent job in timely manner. Would use your company again just because of them. .
GREAT SERVICE!! NO STRONG CHEMICALS WERE USED. PERFECT FOR PEOPLE WITH ALLERGIES. TECHS WERE VERY PROFESSIONAL AND COMPLETED THE JOB QUICKLY.
Timely.
Do a great job cleaning, especially the heavy traffic areas, of carpet.
I was very pleased with the service and professionalism from Malo. He was very informative and very friendly. I will definitely be using you again for any more cleaning needs!
Everything!! Just was unhappy that my price went to $185.00 minimum just because we live in St. Augustine. I did work it out with the young man you sent so it was okay!
He did an wonderful job. This is the best job and cleanest our carpets have been. Didn't know they could come this clean! He took his time and really got the trouble spots!!!
Awesome service! Ben was extremely professional and did a great job on our carpets.
Fast and efficient. Good customer service.
Ben did a great job and was good at explaining the process.
Professionalism personified!
The operator was on time, price was right, and he did a wonderful job.
The technician wored too fast and did not seem to work on any spotting that thethe carlet had. He did over 1000 sq ft in under 40 minutes. Having had zero rez last year with a different technician I was far less than satisfied.
Your process did not clean the carpets.
David is very professional and courteous. He was very helpful in explaining the process. He also provided additional pet treatment and explained what the chemicals did to deodorize. When I returned to the condo the next day, the carpets were dry and looked great. I'm very happy with your service. The only thing that I would criticize is that I was not told that there would be an additional charge for being on the third floor when I was making the appointment.
Drying time took 12-14 hours instead of 6-8.
Austin was very good and the rugs, carpet, and tile look great
Professional service personnel and the fact that no residue from soap....smells great
Very easy to book, courteous and prompt staff.
I like the products you use and the service that is always received, from making an appointment to service being provided. Always a pleasure. Also, your service techs are always friendly and informative. I will always recommend and use your great company.
Quality and well executed job
your speed and performance
The accommodating and very courteous people I spoke to. All very nice and knowledgeable. The technician, Malo was very helpful, knowledgeable and explained in detail many issues I did not know about cleaning process. He was thorough, neat and efficient.
I like that you don't use harsh chemicals to clean grout and the orange citrus smells so good and clean!
Technician was very knowledgeable, friendly and thorough Will definitely recommend to all friends
Technicians are knowledgeable about their products. Very friendly and professional. Ben Willis was our technician this time. He did a great job cleaning our carpets.
Dave, my technician, arrived exactly on time with all the necessary equipment. He performed the required measurements and communicated with the home office to secure additional discounts based on the revised scope of the job. Finally, he was very thorough and careful in the cleaning process and went over the billing in detail at the completion of the assignment. All in all, a top quality performance!
personal service and kind friendly techs