What our clients think of us!

Our carpet looks great! The techs were very nice and efficient.
I have already recommended your service to friends.

The technicians were professional and went straight to work. My carpets came out great and several time during the cleaning I was informed of what was going on and any areas of concern.

This is for your internal use. Not for distribution outside.

Our technician, Robert, was efficient, pleasant and thorough. Thank you.

I like the very low smell retained after the carpets are cleaned. And the finished product.

The quality of the work and the efficiency of the services were excellent

We had our carpets cleaned on Wednesday. The technicians did a good job, were very pleasant, and we were pleased with the final cost.

I had a house guest wiho brought with her a cat and a dog. The young man that cleaned my carpets was polite, courteous, knew about his product and how it worked. He was thorough and understood that it was imperative that the animal dander and hair must be removed from my carpets because my granddaughter is highly allergic. When he left there was no trace of hair or odor that any animals had been here. After he left and the carpet was cleaned there was no residual "crunch" of the carpet which I always dread. Great job.

My carpet and tile look awesome! I was beyond excited when I saw the final result. Dale was very pleasant, polite and informative.

The guys that came to our home were wonderful. They deserve a raise. They represented your company very well.

Michael did a great job! The carpet dried quickly too.

We had a great experience & our service technician was very through.

Very professional

Zerorez cleaning leaves my carpets soft and clean. There is truly zero residue left.

The two technicians that came to my home yesterday were very curteous and professional. They left everything neat and took precautions to ensure no damage to corners of walls.

I will continue to call Zerorez to my home and recommend them to my family and friends.

The results and service were above expectations !
Your representative, Corey was professional and worked hard to make us happy!

When I called in about your $99 three room special the customer service person was professional and likeable. When the Tech arrived he was verbal, dressed professionally, listened and took action. Did the work explained on the special by the customer service. Worked independently and got done. He understood what I wanted and then tossed in some suggestions for the next time. I added the protection because he recommended it. You are hiring the right people and providing the right service. This is important to me these days because standards have fallen so far with companies often promising what they don't deliver. Take the order, be on time, do the work, tell the customer about the extra benefits, get out clean, and I'll be back. Great job and everyone gets a 10 in my opinion. Thanks!

You did a good job cleaning my carpet

I like that no chemicals were used. The guys that came were very professional and very respectful of my home and my time.

Great results and great customer service!

ALWAYS do a thorough cleaning and everything looks brand new again. Also like that they wear booties into your home.

Friendly technician who know about the products he was using and how they worked.

Like that the products used are environmentally safe.

No chemicals, Efficient, friendly, polite technician.
Carpets look and smell clean.

I like the Prompt and Professional Service ALL OF YOUR TECHNICIAN. I am a REPEAT CUSTOMER AND I WILL TELL MY FRIENDS.

Excellent

Chemical free. Steam

The technicians we're very professional and efficient. They were able to get the dirt out of my new carpet. They cleaned my couch and now it looks like it is brand new. I am very impressed with the empowered water. The prices were very reasonable. Would definitely recommend Zerorez to ally family and friends.

I have to say I was not going to use Zerorex the last time I used your service but ended up doing it anyway because you were able to get me on the schedule pretty much immediately. That was quite perfect. I was not impressed by the guy the LAST time though. This time I was happy to see it was not the same man. But he was not exatly prompt and I say that because I think I was the first customer for the day and I would feel differently had I not been the first so not being prompt was a dissappointment. What really bothered me was two things. First, he kept talking to me over and over again as if I had NEVER owned carpet before and NEVER had them cleaned. This is my commercial building (and I also have owned homes with carpet for 27 years) but I told him to please, I don't need his "first timer" talk, just needed him to clean the carpet. This continued throughout the whole visit. Second issue: In the beginning of him working he had his wife and child on speaker phone. I heard the whole conversation and didn't want to. It didn't end there because he was almost half way through cleaning my office,and every time I had seen him, he had his cell phone in one hand looking at it while he had the carpet cleaner in the other. I was going to video him doing it but couldn't take it anymore and told him to put the cell phone away and CLEAN MY CARPETS! I was paying WAY TOO MUCH MONEY ($400) for him to give only half attention to my carpets! I was furious! I do have to say the job he ended up doing was good and the office smelled nice for the next few days. Hard to like Zerorex though from the last two guys situations. The person who scheduled my appointment went above and beyond though. I appreciated that.

Totally professional staff. I like the fact that the process leaves no chemicals. On line billing is convenient.

Seemed to do the job. Regan was very personable and polite.

Your Technician, Michael, did a great job in removing several stains which we thought would not come out.His neatness, and attention to detail was excellent Appointment was on time and all aspects of the procedure was explained . Ws were totally satisfied with the results. Would recommend without reservation.