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26437 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They called to let us they were coming, They didn't use soap to clean the carpet they use empowered water!
Great Job Already Done The Survey Once.
Very impressed with the results of my tile floors!
Deep clean with less resideow and chemicals for quicker drying time and less build up over time. Used your services in the past with good overall results. If I had an issue customer service was responsive.
Technician did a good job.
Carpets look great!
Technician was professional and knowledgeable.
No detergents & our carpets stay clean longer
Everything!
Great customer service and I was completely satisfied with the product!
Fast professional service
This was incredible service! Our carpets look brand new! The rep that was sent to our home was incredibly friendly and informative. We will definitely be using Zerorez again!!
Quick and professional
The rep that was sent out was so kind and patient as we tried to get our super nervous cat (that hides in our furniture) our the door. Our carpets look amazing!
I was very pleased. I already submitted feedback
The operator was quick ,experienced and friendly.
The service was excellent.
excellent
Awesome speedy service!
No harsh chemicals. Pet stains removed where other products left a mark. Very professional and knowledgeable technician. I wish all service personnel I used in the past was as dedicated to their job as he was. He care about the service he was providing.
Great service and had fantastic results. Thank you!
Colin and his co-worker were efficient and knowledgeable.
I would never put a surfactant on my carpet. Your empowered water approach leaves no residue. the spots and gone and don't come back. Techs are educated and know their business. Highly recommend !
Very accommodating and very professional. My daughter's room/carpet looks like new again!! :)
Most professional people!
Ben had come to clean my carpeted stairs. He stated what good shape my carpet was for 11 years old. We do not wear shoes in our home and I vacuum my carpets on a regular basis. He said because of the age there were some areas that would not come clean along the edge of the stairs. I requested he wear booty's, but he didn't have any on his truck so he just took off his shoes, would think anyone coming to clean would have booties to put over dirty shoes. As the carpets dried the edges of the stairs definitely did not come clean and seemed to show more now that the other parts of the stairs now since the were cleaned. I contacted Ben and asked if he could come out again and maybe pre treat these areas to see if he could get them cleaner. He was hesitant and said they do not pre treat stubborn areas and he didn't think it would do any good as it is a light carpet. I requested he come out again and give it a try and he said he would have the office call me to schedule an appointment. Have not heard back from anyone. I did go ahead and treat a few of the stairs myself with carpet cleaner and they do look better, so I will probably go forward with this route and take care of it myself.
friendly service and thorough. I love how the product cleans with no residue on the tile or fabric (couch).
The carpets always look great and smell great after the cleaning. No soapy residue to worry about and the technicians are always courteous and professional.
Everything! Carpets, tiles, laminate floor all so clean! Professional employees.
Great job. Any issues come rigjt back and abate them promtly if there is any.
Thank you for a great jpb again. Great guys
First name removed M. Last name removed
The products work great. No matter how dirty, matted the carpet is, it turns out great and smells awesome.
The techs are so friendly, prompt.
Great service.
Thank you.