- Phone: 904-891-0631
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26437 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Pleased with results of cleaning carpet. Friendly technation..
Persnonel was very knowledagble and listened to my concerns about the high traffic areas.
THe best cleaning and the best technicians. Glad to have in your home..
Clark done a great job cleaning our carpets, very knowledgable and professional, carpets came out looking very good.
The tech was the best!!
The tech was very through and my carpet and tile looked great
Andrew was very professional, and took the time to make sure I was satisfied. The carpets look great and I would recommend to anyone.
Prompt and the carpet looks fantastic
Your associate was very courteous and quick. He wasn’t that knowledgeable about the prices but he had no problem calling the office to confirm the price they quoted to me on the phone. He did a great job! Would definitely use your company again! 😊
Your prices are higher than the competition. How about offering a discount for situations like ours, specifically, we own some residential rentals in Florida & Colorado. We frequently need to have carpets cleaned in those properties. It would help us And Zerorez to offer people with multiple properties a discount. As it is now, we are left to use the basic coupons just like the individual who own one property and may seldom need or use a carpet cleaning service.
Our carpet has always been serviced by Stanley Steamer. There are 3 areas with some traffic "stains" if you will. They always come out w SS. We never used your company before, I thought I'd give it a try. The carpet doesn't look any different at all. I wish we took before pictures.
Technician was very courteous and helpful. He worked hard the entire time he was at my house.
Excellent customer service, and the rugs look fantastic! Highly recommended, and I will definitely recommend you to friends and family. The gentleman who came out and did the carpet was great, I wish the app would have allowed me to tip him since I didn't have enough cash.
The odor is very fresh and clean
This is the second time I have had my carpets cleaned by your company. Both times your employee was courteous and very capable. He did a thorough job and I was very pleased to see the results. I definitely would use your services again.
The carpet and grout looks awesome!
My tech was very nice . This was by far the most money I have ever paid to have my carpets clean. I also paid extra $40 per room x 3 rooms to remove pet urin stains that did not come out at all. This was a big waste of money. My stairs were supposed to be clean and dirt stains are still there? I would like my $120 refunded for supposed urin removal and my stairs redone where dirt stains are actually removed.
Timeliness and professionalism.
Always very conscientious !
Zerorez does a great job of cleaning the carpet. Spots are removed and carpets look wonderful.
You detail what is expected of me and cost of cleaning. Reminder is phoned and serviceman calls before coming.
Zerorez has wonderful customer service and safe and effective products. They continue to meet the highest standards of professionalism!
The technician was very helpful and fully examined all areas that would need to be cleaned
I like the fact that there are no chemicals used. My tile floor and my rugs look great. Our service privider, Eric, answered all my questions and was very professional and courteous. I will definitely be using your company again.
That you have professional staff and they don't use soapy water. Results are amazing.. I have recommended you to family and friends.
Great results. Great technicians.
Great service. Fair price. The carpet looks a ton better.
Effective, professional unobtrusive
Very pleased with Michael. A pleasure to have service from such a professional young man.
Friendly timely and good results
great service. excellent job
Colin the technician is wonderful! He does magic with my carpet. Thank you! You are fortunate to have him.