Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 26437 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 27, 2018 — Rated 10 out of 10 by C.B. Zerorez Jacksonville
What do you like about our products and services?

I was very impressed with our technician, Corey. He was on time, very friendly, knowledgeable and professional. The product he used to clean our carpets removed the few stains we had, and made the carpet feel and smell clean and fresh. We also had Corey apply a scotchguard to prevent future stains. We will definitely use Zerorez next year for our annual carpet cleaning.

Report a concern   February 27, 2018 — Rated 10 out of 10 by G.H. Zerorez Jacksonville
What do you like about our products and services?

The technician arrived exactly at my appointment time, cleaned all my requested areas so they look beautiful and removed all signs that a dog lives in the house!

My house is clean and smells great for Spring!

Report a concern   February 27, 2018 — Rated 10 out of 10 by M.E. Zerorez Jacksonville
What do you like about our products and services?

Wonderful customer service!!

Report a concern   February 27, 2018 — Rated 10 out of 10 by C.W. Zerorez Jacksonville
What do you like about our products and services?

Fantastic service, great personality with the technician. Thorough and detailed explanation of the process. The citrus scent alone makes it a winner, but the results were fantastic. Great job and would absolutely recommend!!

Report a concern   February 27, 2018 — Rated 10 out of 10 by S.D. Zerorez Jacksonville
What do you like about our products and services?

I like the efficiency and the professionalism of the employees

Report a concern   February 26, 2018 — Rated 10 out of 10 by J.P. Zerorez Jacksonville
What do you like about our products and services?

Thorough job, professional technicians , clean up completely, arrived as scheduled

Report a concern   February 26, 2018 — Rated 10 out of 10 by S.D. Zerorez Jacksonville
What do you like about our products and services?

Great Service!

Report a concern   February 26, 2018 — Rated 10 out of 10 by L.M. Zerorez Jacksonville
What do you like about our products and services?

Very good carpet cleaning. Very friendly.

Report a concern   February 26, 2018 — Rated 10 out of 10 by C.W. Zerorez Jacksonville
What do you like about our products and services?

Professional resources, quality product, consumer ease

Report a concern   February 26, 2018 — Rated 10 out of 10 by M.M. Zerorez Jacksonville
What do you like about our products and services?

The crew was early and one of the most polite and professional teams that I have encountered.

Report a concern   February 26, 2018 — Rated 10 out of 10 by M.S. Zerorez Jacksonville
What do you like about our products and services?

Great cleaning

Report a concern   February 26, 2018 — Rated 9 out of 10 by M.W. Zerorez Jacksonville
What do you like about our products and services?

Quick cleaning

Report a concern   February 26, 2018 — Rated 10 out of 10 by J.B. Zerorez Jacksonville
What do you like about our products and services?

Your technicians were very polite, started work immediately and didnt try to sell me any un-needed services.

Report a concern   February 26, 2018 — Rated 10 out of 10 by M.B. Zerorez Jacksonville
What do you like about our products and services?

My floors look awesome! The tech was professional and respectful....really nice to work with. Thank you!

Report a concern   February 25, 2018 — Rated 10 out of 10 by G.M. Zerorez Jacksonville
What do you like about our products and services?

Employee was extremely knowledgeable and very polite. Carpets look wonderful! Highly recommend!

Report a concern   February 25, 2018 — Rated 7 out of 10 by J.B. Zerorez Jacksonville
What could we do to improve?

We still have existing stains and need a return visit.

Report a concern   February 25, 2018 — Rated 10 out of 10 by D.M. Zerorez Jacksonville
What do you like about our products and services?

Very good sale's price.
Recent commercial is "Spot-on!"
Results were super and the tech was great!

Report a concern   February 25, 2018 — Rated 10 out of 10 by L.D. Zerorez Jacksonville
What do you like about our products and services?

The guys did a good job cleaning our carpet. They were friendly & knowledgeable about any questions I needed answering.

Report a concern   February 25, 2018 — Rated 10 out of 10 by R.V. Zerorez Jacksonville
What do you like about our products and services?

Prompt response compared to others. Courteous professional technician provided excellent service
Thank you

Report a concern   February 25, 2018 — Rated 10 out of 10 by J.L. Zerorez Jacksonville
What do you like about our products and services?

Staff is easy to work with

Report a concern   February 25, 2018 — Rated 10 out of 10 by R.B. Zerorez Jacksonville
What do you like about our products and services?

You left my carpets looking wonderful!

Report a concern   February 25, 2018 — Rated 10 out of 10 by R.S. Zerorez Jacksonville
What do you like about our products and services?

Very professional and did a great job.

Report a concern   February 25, 2018 — Rated 10 out of 10 by K.H. Zerorez Jacksonville
What do you like about our products and services?

Friendly staff, good job on carpet

Report a concern   February 24, 2018 — Rated 4 out of 10 by B.W. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

The primary purpose of me calling Zerorez was to clean my grout. I indicated to the person I talked to when making the appt that the tile was in good shape but the grout was requiring me to work hard at cleaning it. She assured me that your cleaning technique would do the job. While I understand you have no way of knowing the condition of the floor until you’re there, the technician on-site seemed pleased with the work and told my husband that the grout that still looked dark would appear clean once it dried. It did not. The tile looks great, but maybe grout is not your specialty.

Report a concern   February 24, 2018 — Rated 10 out of 10 by S.C. Zerorez Jacksonville
What do you like about our products and services?

Fast service

Report a concern   February 24, 2018 — Rated 10 out of 10 by M.K. Zerorez Jacksonville
What do you like about our products and services?

Super product and professional, competent operators!

Report a concern   February 24, 2018 — Rated 10 out of 10 by N.K. Zerorez Jacksonville
What do you like about our products and services?

Was on time, did a good job, and were will satisfied with the young Gentleman that performed the service; he is a real asset to your company.

Mr. & Mrs. G. Last name removed

Report a concern   February 24, 2018 — Rated 10 out of 10 by A.O. Zerorez Jacksonville
What do you like about our products and services?

My floors look really great!

Report a concern   February 24, 2018 — Rated 10 out of 10 by H.T. Zerorez Jacksonville
What do you like about our products and services?

Your products work!
Customer service is great.

Report a concern   February 24, 2018 — Rated 10 out of 10 by P.A. Zerorez Jacksonville
What do you like about our products and services?

Service good, product I hear is chemical free


Privacy Policy