Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 26435 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 16, 2018 — Rated 10 out of 10 by B.H. Zerorez Jacksonville
What do you like about our products and services?

Outstanding results, professional and courteous employees.

Report a concern   February 16, 2018 — Rated 9 out of 10 by S.B. Zerorez Jacksonville
What do you like about our products and services?

crew was on time, prepared and did a very good job !

Report a concern   February 15, 2018 — Rated 10 out of 10 by R.M. Zerorez Jacksonville
What do you like about our products and services?

My carpet was cleaned quickly & efficiently.

Report a concern   February 15, 2018 — Rated 10 out of 10 by K.O. Zerorez Jacksonville
What do you like about our products and services?

My two technicians were great, and helpful?!

Report a concern   February 15, 2018 — Rated 10 out of 10 by C.S. Zerorez Jacksonville
What do you like about our products and services?

Very professional, quick, and the price was right.

Report a concern   February 15, 2018 — Rated 9 out of 10 by P.C. Zerorez Jacksonville
What do you like about our products and services?

The person that cleaned our carpet was very nice

Report a concern   February 15, 2018 — Rated 10 out of 10 by B.S. Zerorez Jacksonville
What do you like about our products and services?

Service was excellent

Report a concern   February 15, 2018 — Rated 9 out of 10 by K.T. Zerorez Jacksonville
What do you like about our products and services?

How clean my floors are.

Report a concern   February 14, 2018 — Rated 10 out of 10 by R.F. Zerorez Jacksonville
What do you like about our products and services?

Products: clean, not soapy

Report a concern   February 14, 2018 — Rated 8 out of 10 by T.S. Zerorez Jacksonville
What could we do to improve?

Less water. But Eric was great.

Report a concern   February 14, 2018 — Rated 10 out of 10 by R.H. Zerorez Jacksonville
What do you like about our products and services?

Very professional with set up time, follow up calls when arriving, etc.

Report a concern   February 14, 2018 — Rated 10 out of 10 by P.F. Zerorez Jacksonville
What do you like about our products and services?

Excellent quality and Corey was extremely polite and professional. Highly recommended!

Report a concern   February 14, 2018 — Rated 10 out of 10 by C.R. Zerorez Jacksonville
What do you like about our products and services?

The representative was very professional and did a good job. The product is excellent and cleans very well

Report a concern   February 14, 2018 — Rated 10 out of 10 by P.M. Zerorez Jacksonville
What do you like about our products and services?

The variety of things you clean

Report a concern   February 14, 2018 — Rated 10 out of 10 by C.B. Zerorez Jacksonville
What do you like about our products and services?

From the time representative presented himself (company) very professionally. Greeted and explained about company, products, services. Went over how he was going to proceed with cleaning of furniture and carpets. Asked if I had any questions/concerns.

Throughout the cleaning, representative (Brad) consulted with regards to satisfaction of what had been completed.

Went over each item on invoice. Cleaned area of equipment. Checked to be sure that he had not damaged or soiled any areas.

Will definitely call them back in the future.

Report a concern   February 14, 2018 — Rated 10 out of 10 by N.V. Zerorez Jacksonville
What do you like about our products and services?

I feel the carpets are good and clean

Report a concern   February 13, 2018 — Rated 10 out of 10 by L.W. Zerorez Jacksonville
What do you like about our products and services?

Everything

Report a concern   February 13, 2018 — Rated 10 out of 10 by R.B. Zerorez Jacksonville
What do you like about our products and services?

I like the process. The technicians are always respectful of my property as well as being very kind and courteous.

Report a concern   February 13, 2018 — Rated 10 out of 10 by L.M. Zerorez Jacksonville
What do you like about our products and services?

We wanted to get the smell out of the carpet from the dog and you did just that.

Report a concern   February 13, 2018 — Rated 10 out of 10 by S.F. Zerorez Jacksonville
What do you like about our products and services?

Brad was great! Professional, personable & did a great job. My old carpets looks really great!

Report a concern   February 13, 2018 — Rated 6 out of 10 by K.W. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

Dog smell was not removed from guest room. Stains remained in guest room and master bedroom.

Report a concern   February 13, 2018 — Rated 10 out of 10 by C.H. Zerorez Jacksonville
What do you like about our products and services?

The people you send out are always knowledgeable and professional. I was very impressed with Michael that came out on Saturday.

Report a concern   February 13, 2018 — Rated 10 out of 10 by A.N. Zerorez Jacksonville
What do you like about our products and services?

Very happy with our results! Our technician was friendly and through.

Report a concern   February 12, 2018 — Rated 10 out of 10 by J.M. Zerorez Jacksonville
What do you like about our products and services?

You always do a great job.

Report a concern   February 12, 2018 — Rated 10 out of 10 by K.H. Zerorez Jacksonville
What do you like about our products and services?

Great service. I've used them for over 12 years.

Report a concern   February 12, 2018 — Rated 10 out of 10 by M.P. Zerorez Jacksonville
What do you like about our products and services?

The scent was nice, not overpowering. I liked how it wasn’t a day or 2 for carpets to completely dry, but hoursz

Bradley took his time to ensure my carpets were cleaned to my satisfaction. He takes extreme pride in his work and it truly shows.

Report a concern   February 12, 2018 — Rated 10 out of 10 by J.K. Zerorez Jacksonville
What do you like about our products and services?

Service was competitively priced and the associate performing the cleaning was polite and willing to explain the process and answer questions. The overall experience was very positive.

Report a concern   February 12, 2018 — Rated 3 out of 10 by J.S. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

The carpet doesn't even look like it was cleaned - and he said that was due to being so old, but really. And he didn't even bend over to scrape up spots stuck on the tile - and I asked that the tile be sealed and it doesn't appear that it was.

He was constantly reading his cell phone while doing the job too

Report a concern   February 11, 2018 — Rated 10 out of 10 by A.S. Zerorez Jacksonville
What do you like about our products and services?

Our carpet looks great and they smelled good as they were drying. Our technician Brad was very friendly.

Report a concern   February 11, 2018 — Rated 9 out of 10 by D.P. Zerorez Jacksonville
What do you like about our products and services?

Service guy was fantastic and stayed committed to estimate price, very friendly

Was hoping for better results on tile grout and wood floors


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