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26417 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
All aspects of the service was great. Technician was polite and took his time to do a good job!!!
I love the variety of services that Zerorez offers! The fact that their products are safe for people, pets, and the planet appeals to me very much.
The technicians are very professional and knowledgeable and give good suggestions where needed. A big shout out to Jason and Ammon who both did a fantastic job with cleaning and sanitizing my air ducts out this week. I’m breathing better already!
I highly recommend Zerorez to anyone looking for carpet, duct, rug and upholstery cleaning.
Results
Friendly technicians, attention to detail and professionalism are displayed during every cleaning service we have needed. I highly recommend Zerorez to everyone.
Jake did a great job.
The person that cleaned my carpets did a wonderful job
Couldn't tell it when the carpet was wet but several small spots didn't clean. The technician, though, was very nice and represented the company well.
Easy to schedule, quick drying
Service man
Great customer service and quality performance
Our service worker Jaylen was polite, efficient, quick and through. Price of service was pretty high in our opinion, but we would have them return in the future.
Easy to schedule appointments. Appointment reminders. Very prompt and professional technician, Joshua, A job well done.
The team was professional, insightful and careful in their work.
They are very prompt and deliver excellent service! We are a repeat customer!
Kendall did a great job cleaning our couch. Thank y’all!
Customer service and professional service
I think they do a great job cleaning carpet. Also had them clean our couch and Kendall did a great job!
Excellent service
Jayce was great! Carpet looks and smells wonderful!
The carpet looks like it did before the cleaning. I was so disappointed as I have used you before.
The cleaners are always professional and courteous.
Antonio Hall was amazing!! Very professional and did a perfect job with cleaning my carpet. He communicated very well and was precise and accurate with the timing of my service. I would definitely recommend him to any one!
Prompt, courteous and knowledgeable service by out tech, Joshua.
F.R. was fantastic. Courteous. And did a great job on our carpet.
Friendly staff and effective cleaning
I like that the company is customer focused. From the initial scheduling of the service to the completion of cleaning my carpet, each representative listened to my concerns and needs. The technician (Jacob) took his time to ensure the job was well done. He was polite and explained the process prior to cleaning. The carpet dried within the estimated time-period and it looks great! I will definitely use Zerorez in the future.
The technicians are pleasant and professional and carpets are left clean and soft. T hey dry quicker than other methods and leave no odor. The only downside I would mention to others is that it is more expensive than others but I find the service worth it.
I have used Zerorez several times in the past and have always been satisfied, this time was no different. I am very pleased with the outcome of my services done by Carter. He did a fantastic job. I did end up getting the pet treatment which he recommended after seeing the stains from our new puppy and so glad I did. I did feel his sales approach was a bit much but I also understand that is part of the job. I did end up purchasing the stain remover kit as well.
From the initial call to the end result, I am very pleased. Great customer service and kept me up to date on arrival time.
Efficient and very professional