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based on 26417 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very personal…attention to details…quick response.
Excellent customer service
My technician did a wonderful job. He put a lot of effort into cleaning my carpet in charge
You do a good job.
Staff did a nice job
The floor looks like new! The worker was knowledgeable,polite and a good worker.
Got all the stains and pet odor out of our carpets and we got a 20% discount because we are a repeat customer. Great service.
The technician that came out Feb 3rd did a fantastic job!
Gabriel made my carpets look like brand new again!
ANTHONY WAS GREAT !!!!!!!!
Joshua was very kind, respectful and thorough with the cleaning. He did a great job.
I really like that no soaps are used. My carpet is older and it always looks refreshed when it’s done. The only thing that is a bummer is they were not thorough in corner areas and it is noticeable.
Excellent customer service, very nice reps
The technicians on our job (Jake and Carter) were very professional, knowledgeable, and curteous.
I like that they don’t use harsh chemicals and that they have nice hardworking employees. Gabriel was great!
Made a huge difference in the overall cleanliness of our rugs and couches! Felton was so professional and a huge help!
Jake Poindexter was extremely helpful and efficient when cleaning our air ducts. I told him I have had workers at my house for a month and he had the cleanest van out of anyone. He went beyond all of our expectations and should be recognized for his excellent workmanship. I would recommend everyone ask for Jake when using ZeroRez.
I would absolutely recommend Zerorez. I was not happy with my original service results and they sent a tech out to make it right next day. I am very thankful for the efforts to build a long lasting relationship. I have already requested additional service quotes.
Kendall did a great job explaining different services and products.
Excellent job excellent service !!!
They know what I'm looking for and remember us from the last which made this time even better
The young man that cleaned my carpets was so impressive. He was appropriately conversational and very knowledgeable. I trusted his judgment explicitly. He is a great representative of your company. I just wish I remembered his name.
Great job!
Greetings...We just had our carpets done...Our tech, Tyler, was Greeeattt!
He was on time, he was very courteous, he was efficient, he explained everything thoroughly and it was a real pleasure throughout tbe whole process. Tyler made the whole thing a piece of cake and we would highly recommend using zerorez. Thank you Tyler and zerorez!
Professional and friendly! Great value!
Carpets came out great! The technician was very informative.
The carpets and upholstry look great and the technician was a pleasure. The carpets dried completely within the 6 hours.
The cleaning was very good and the associate was very professional and fast
Eddy was very detail orientated. Our rugs came out beautiful and brand new.
I will be booking him again for both my centers as well as recommending him.
Your service person called in advance to say he was on his way. He arrived early was very polite and did his job in a fast and efficient way.
Zerorez cares about customer satisfaction. An initial service was unsatisfactory and required remediation, which was promptly rendered without charge. The responding technician could not have been more gracious, efficient, and effective. I will use Zerorez again.