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26417 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Always use zerorez, Carter fm Zerorez did an especially good job this time, he was friendly and professional. I was very pleased with his thoroughness
They did a good job
Colton was professional and did a great job cleaning my carpet
The chemicals are not overbearing in smell, the tech was professional and competent, and the price for service was reasonable.
Zerorez was professional from my initial service call to technician, Gabe, cleaning my tile, area rugs and upholstery. We are very pleased with the results and will highly recommend
Technician really did as well as possible, considering the car was 40 years old. My only
complaint is that the price changed and even with 20% off, I paid more than I originally thought. Nice job though
You are always able to get us scheduled in a reasonable amount of time, service men are prompt and helpful, the carpets look great, the recommendations are helpful and it never feels like we are trying to be sold anything that is not appropriate.
We liked our technician Jake. He has a great attitude and explained things to us. The carpets feel so much better when they are cleaned.
Excellent results from my carpet and tile cleaning. Chase did an excellent job.
You do an outstanding job. My floors and area rugs look great.
Very nice job. I am very pleased.
We had a great cleaning experience with both Kendall and Collin. Both were very professional, polite and thorough with their knowledge and experience in the business. We trust and know we will get a great cleaning outcome with Zerorez !
Young man name Josh m did really good. I usually don't care to get my carpets professionally cleaned but after he walked me through the process & I seen the before & afters I may have to reconsider! No more renting cheap stuff because it's a waste of money, I'll rather spend money on good quality cleaning by Zerorez!
Kendall was a rockstar. Sold me in services I didn't know I needed and was very professional.
The efficiency and reliability of your services
Great customer service
Prompt service, friendly, knowledgeable tech, acceptable cleaning results.
You offer a variety of services and try to give discounts with the more services I do at the same time. I like that you call when you will be on the later side of the quoted time frame and that you call when on the way.
The service technician(Cameron) did a great job
Was on time, and friendly
Technician was friendly, professional and did a good job taking care of some problem areas on the carpet. I would certainly hire them again.
Kendall and Tyler provided excellent service! They took great care of my customer!
Our very old carpets look fantastic after the cleaning and the techs are always so professional and friendly.
Tech was knowledgeable, efficient and did a good job.
Gabriel was very nice and efficient! The carpets look great!
Very professional, prompt and and a job well done. Your tech, Jaylen was most pleasant. Thank you for being able to schedule in my time frame.
The service was impeccable. The crew communicated in advance of the visit and also an ETA on the day of. Techs were polite, respectful, and gave me clear explanations of everything they were doing and what my options were. My floors look great! Will definitely use ZeroRez again.
Technician was great! Services received were very much appreciated :)
Our Tech was early and did an excellent job in a timely manner
Everything was great. I only use your company to clean my carpets. Also, I received very good customer service. Thanks for everything.
The technician was on time, friendly and courteous. He took extra care in my home. I liked the protectors he put on corners of walls to prevent damage from the hose. My carpet looked so much better after cleaning, and was completely dry in 8 hours. I will definitely use Zerorez again and will ask for Jaylen!