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based on 28810 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Did a good job.
Prompt, friendly and professional. Never disappoints!
Everyone is always on time, professional and friendly.
I like how clean the carpet is but it’s not wet.
Previous customer
We are very pleased with the services that you provided. The carpets are clean and the kitchen tile and grout look better than ever. Thank you Dalton.
I got my appointment very quickly, but mostly it was the tech that made sure I was very happy with the service- he spent extra time on the sofa and it showed- exceptional work!!
I had my carpets and grout cleaned. It looks great!
Professional services rendered. The tech did a great job.
We had a great experience with Robert. He was nice, respectful and did a fantastic job. My tile floors look great!
The tech was very knowledgeable s d friendly. He did an outstanding job on my floors. Gave me some recommendations for maintenance
Excellent work and service that clean up awesome I really love what it’s dose to my carpets
Professional, efficient and super friendly!! Tgank you!
Great service, great communication and great attitudes from the crew. Just overall great experience.
Was on time, very polite, not all spots came up, maybe could have used a few more minutes of work for the little bit of carpet i had cleaned for the price.
The carpet looks really good. Just a few of the spots are coming back.
Excellen work and good prices
The prices are reasonable and the work is very good
Dalton was excellent!
it was expensive, but I was pleased with the service.
Excellent work!!!
Had some bedroom carpet cleaned. Colton did a great job. Very professional and knowledgeable.
I highly recommend this company.
Great job on grout cleaning from a past job and carpet cleaning this time. We were referred from a trusted friend who said they did a great job for her.
Explain exactly what you do and don't cover in the process
Technicians great advertisement in themselves. It was a pleasure to have them in my home.
I like your attention to detail for a careful professionally job performed in a timely manner. I appreciate your scheduling program. You make an appt., confirm, and update the process. You offer the best deal for my job and anticipate a deal for my future needs. I am extremely pleased with Zerorez.
I am not at all satisfied with the work you did, you are supposed to be specialists and professionals in carpet cleaning and mine were simply left with all the dirt and shadows of dirt especially in the traffic areas... the next day my family and I had to really clean them and remove all the dirt with a domestic vacuum cleaner since your professional said that those marks simply stayed there because they were permanent... What I want is my money back because you didn’t do the job for which a pay for. My family and I cleaned the carpets next day because the house had to be ready for inspection and the new tenants.
Your satisfaction guarantee is fraudulent, and your offer to send again a technician, was offered too late, because the house was supposed to be ready two days after your good for nothing service.
You refused to refund my money and charged me for a service you didn't provide. What's that called?
Morgan did an amazing job in getting some older stains off the carpets. I especially like the clean smell after it's all done.
Our tech was very nice and helpful. He did an amazing job.