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based on 29061 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The tech was very quick and very good. He did a great job on the carpet and then gave us a good estimate on cleaning the kitchen and breakfast room tile and grout. He did a great job on that too.
Initial quote was off by 100% (quoted $50/club chair. Technician said $100/chair). When I balked, he quoted 2 for $150. In addition, there was a $25 “service fee“ which had not been included in my original assessment.
The hint of “bait and switch“ not to mention bartering for a price, turned me off this business. The technician did a very nice job cleaning our couch and chaise lounge.
He took his time explaining everything that’s he was doing and answered all of my questions.
Did a great job. Very efficient and thorough and kind.
My tech was great
The team was friendly, on time and left the house spotless. Thank you!
Quick and easy
Great Job, at a reasonable price.
I was hoping the extra money spent on the odor remover would last longer than a week. It worked great for the living room and the couch but after a week, it all came back. Every other room that did not get the odor remover is still smelling great and feels clean. I don't know how y'all can fix that, but I would not recommend that people pay the extra on that and simply get a standard service.
Your technician, Joshua, was timely, very professional and did an amazing job on our carpet. He explained every step in the process. We had some challenging stains, but Joshua made our carpets look like new! We plan to call on Joshua and Zerorez for future service for sure!
Your scheduler was courteous and helpful. The service technition was prompt, kept us up to date with his progress, and thorough with our requested areas of concern.
Excellent cleaning equipment and well trained staff.
Did a nice job cleaning the rugs
The employee who did the work.
Excellent service
I have always been happy with the customer service and service team. Thank you for always taking care of us.
The carpets were clean but there were still four spots from lipstick.
Tech said he couldn’t get it out.
My wife tackled it with a cleaning product named Folex. It took her a moment to remove it.
That was discouraging.
Courteous,friendly, professional
Kaz did an AMAZING JOB!!! He was super nice, super helpful, even offered to do more work on areas we didn’t even originally consider. Very exceptional cross-selling! My mom and stepdad finally got their tile flooring and the tile along the walls cleaned. The room had a clean scent to it. We didn’t even realize it smelled fresher and cleaner than the end result. The bathroom looks great! My furniture looks and smells SO clean! Love the carpet as always! Thank you so much, Kaz! We want Kaz as our tech again HANDS DOWN!
Anthony was extremely professional, polite and was very knowledgeable. He also proved details on all the other services ZeroRez provides. We will request him in the future!
Thank You Anthony!
Highfield Tech Partners
Use them every month because of dog😂 Always do a great job
They were very courteous, thorough and helpful with pet stains.
the tech was committed to clean the stains. he was professional and efficient.
Antonio was great. He did a fine job and was helpful with tips to keep carpet clean longer.
Thank you Antonio
They show up on time and do the job right
Our carpets look great and the price was reasonable.
Harrison was professional and did an excellent job! Highly recommend.
I work for iHeart Media and remembered your radio spots and how it didn't leave a residue, so that's why I used your company. Morgan the tech was nice and efficient and seemed to know his business. If I ever needed carpet cleaning again I would use you all.
Great job, on time and lovely human!

Good communication and great job cleaning.