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based on 29061 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional. Super friendly and will us the company again. Would recommend to everyone.
Technician was on time, very helpful and knew just what to do. He took the time he needed to get the job done. I am very satisfied with the technician and the process he used.
Ensure all techs are trained to remove stains from carpets. The past two years the techs have not been as good. I was lucky to get a good one this last visit. I was going to change companies if I didn’t.
The team was prompt and professional. I asked for a brief description of what was involved before they started and all of my inquiries were addressed.
Quick, easy and professional experience getting rugs cleaned.
service provider was excellent.
Harrison was on time, professional and kind. He did an amazing job on our couch
The service guys are very knowledgeable &
respectful .
Yes, I would have zerorez service again .
Thank you for great service!
Great service with friendly techs. The best carpet cleaning jobs and grout cleaning too!
dries quickly, nice staff
Great customer service
Multiple services available
Well trained staff
No pressure sales
Arrived as scheduled
Had rugs cleaned, grout and tile cleaned, granite sealed
Great results
I disagree that I was charged for a 5th room
My bedroom has 1 foot around bed to dressers minimal compared to an area I was charged
Great work
You should tell a customer that I will be charged $25.00 service fee at the time of booking. Mitch told me it was a new charge this month when I called back to question about the charge he told me iths for having a 30 day guarantee on cleaning. Free cancelation if needed etc... If you charge a fee its NOT FREE stuff!! As a long time customer why would you not tell us.
quick and easy service. Technicians are professional and do a good job!
The cleaning in one room not as crisp as cleanings prior with zerorez. A re clean would be appreciated. The $25 service call is also not appropriate.
A Job well done, courteous dependable.Joshau. Took time explained what and how he was cleaning my carpet.Also some tips about what could be done and what could not be done. I have used you for several years now.Thank you.
Friendly, not pushy staff
Fast, efficient, and friendly!
The difference in our 10 year old bathroom tile was night and day. The tech was very knowledgeable and gave good advice for future cleaning maintenance.
Carpet looks great. Our tech, Robert, was so polite.
Showed up on time. Explained the scope of work & cost prior to starting. Actually cared about doing a thorogh job. Overall very satitified with the results.
Great job and customer service
We have used your company before. Your guys are very professional very courteous.
Our technician Gabe worked miracles with our carpets!!
good products
Technician arrived on time, was polite and did a good job
Show up on time
Very nice clean cut workers
Ask for requests or special instructions before performing work
Courteous
Thorough job
Cody was totally focused on doing his best to clean our old carpeting. It looked the best it ever has when he was done.
Service was very good. Looking forward for my next appointment with you.
Very professional and on time and efficient