- Phone: 904-891-0631
- Visit Website
based on 29061 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast and efficient
Timely response to scheduling. Cheerful employees.
Every corner going up the stairway was marked blue from the hose. I had to touch-up paint each of the areas.
Carter went out of his way to clean our rugs and chairs as we wanted them. Very professional and courteous..
Harrison cleaned my carpets, and he did an outstanding job. He paid special attention to the areas I pointed out, and the results are better than I expected. He is a true gentleman and a credit to your business.
The representative who came to my house to clean the carpet did such an amazing job. I cannot believe how much cleaner he got my carpet! He was completely knowledgeable and helped me to fully understand exactly what I needed to know. Thank you so much.
The only concern I have is the telephone representatives not being educating or transparent enough to let me know that certain bedrooms that are bigger cost more money and that landings on stairs cost money as well, etc. etc. there are multiple different charges that accumulated to be about $100 extra on my bill.
The technicians worked hard and were very thoughtful.
The products worked pretty good on our furniture and excellent on our floors. But the best part was the excellent service and work done by your rep. He was outstanding!
Good job
He was timely, courteous, presented the protection plan and price well, and did a wonderful job cleaning our chairs!
Easy to schedule, great communication and quality work. Honest pricing model.
Always have good service
My Google review:
The tech left five minutes ago. This was a great experience from my original booking call to the final handshake as the tech left. Our carpeting looks (and smells) great. The price was fair. The process was quick and efficient. Our tech, Lou, was friendly, courteous, and professional. THIS is how a company should be run! 👍
On time ,efficient and great work.
Great job on the carpet and tile cleaning !
Great workmanship! Completes job in a timely manner! Great attitude, and goes over and above to make my place look great!!!!!
The technician, Josh, was fantastic! He explained everything so well, he was very kind and efficient. Our carpets look brand new after he was done cleaning them.
Kendall was amazing. Very knowledgeable and efficient. Really satisfied with the results.
Our technician was very polite and did not try to sell extra services, but he did offer.
Chelsea was friendly, knowledgeable, and professional. All areas of concern were cleaned and the end result was fantastic. Excellent communication from the office, as well. Will definitely use again. Thank you!
My carpets did not look any better to me and I wish I had used Stanley Steamer as they probably would have looked a lot cleaner!!
Carter was very respectful and went above and beyond in explaining what he was going to do (even tho I have had cleanings in the past). He was even willing to go the extra mile and help put back furniture. Highly recommend
Ease of booking.
This is the 3rd time I’ve used Zerorez. Twice for vacuuming and once for dryer vent cleaning. They always do a great job in the services.
Service was good, professional & efficient.
After several carpet cleaner disasters to our carpet, Zerorez came in and fixed our carpet to almost brand new! Quick and easy, in and out, with no issues. Cannot recommend enough.
Jake and Albert arrived within the time scheduled. They we immediately friendly, professional and prepared to get started with my home duct cleaning. Throughout this process, Jake was very informative of why and what he was doing. They were both very careful with moving their equipment through my house and cleaned their work areas thoroughly after they were completed. Jake shared before and after photos of my duct cleaning. Afterward he summarized the completed work and answered any remaining questions from me.
Service personnel are good. Best to call office versus doing through text though.
Great customer service

Prompt and on time