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26418 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician, Mr. Hall, called to tell me when he would be here. He was polite and knowledgeable. I would definitely recommend him.
Both employees Jake and Colin were true professionals. They were very courteous and knowledgeable. I would have them back anytime.
My carpet cleaner was extremely professional and did an amazing job
I want to compliment my technicians, Carter and Collin, for their exceptional service! These two young men were the most professional, knowledgeable and courteous individuals I have met in a long time. Their service was superb! They are each a tremendous asset to the Zerorez organization. Please recognize each of them for their commitment to quality and their excellent customer service. My carpets and tile look absolutely amazing! Thank you so very much!
ZeroRez clans the best for carpets… lived here 20 years & have tried many but find them the most reliable, thorough, and absolutely cleans fantastically every time! I have been using them for years. And they clean without leaving a residue!
Customer service
I like how professional you guys are. You were on time & the carpets were cleaned really well.
The technician was very polite and explained everything before and after the process.
Easy to get estimate and easy to get job scheduled and completed. Cleaning of tile made a huge difference and was worth the cost and disruption to get tile and grout looking like new!
I think I was just expecting it to be a little brighter but was better than it was
Felton did a great job! Thorough and personable!
Colton is an A+ employee
i like my newly cleaned carpet. I also like that it is easy to make an appointment.
Ammon (sp?) was very professional courteous. I would recommend Zerorez to anyone looking to have their dryer vent cleaned.
Great friendly service and explained the whole process of what was being done
Wonderful technician - polite, proficient, knowledgable
Professionalism. Prompt and good results
Excellent, efficient customer experience overall!
Quick response, profession performance and achieved the desired results.
Thanks
Tech was very knowledgeable and curteous.
Quick and fast with great customer service!
Always on time and informs me of everything being done. Neat and cares about my home. Colton even wanted me to continue to wipe my shoes off as I got them a bit wet on the cleaned carpet. He wouldn’t let me step on my hardwood and slip. He was so nice. Carpets look new !
Great all ways!
Very kind & professional!! Highly recommend!!
Fast friendly service and they explained everything there were going to do also
The work is thorough, the employees are courteous and professional.
Louis was here on time. He was courteous and professional. He took pride in his work and we are very pleased with the results.
How quickly I was able to get an appointment. How the chemicals used were very low odor and did not stain anything.
Staff is great
Staff was great
Everything was great. I only use your company to clean my carpets. Also, I received very good customer service. Thanks for everything.