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based on 26434 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We paid extra for the deep clean treatment that was supposed to get rid of the pet urine odor, but it did not work.
Equipment cleaned very well and technician was very helpful and professional.
Excellent job! I had very dirty grout around tile floor and it came up as good as new !
Clean and fast
After Andrew finished cleaning our carpet it looked like new again. The technician was very knowledgeable, courteous, professional and friendly.
rep was polite, knowledgeable and efficient. Carpet looks great. Might get another 10 years
Enviromental friendly process from a professional staff. They did everything they promised and the price was reasonable.
Excellent product and service. Russell was timely, courteous, professional and hard working.
Service guy did a great job.Well organized and cleaned up when he was done.I will ask for him the next time.
The Technicians provided quality service.
I love the THROUGH job the carpet cleaner did! the employees are nice. will definitely use zerorez again
Nick was very helpful and provided great customer service.
Great service and value. Professional technicians
Value and service
The cleaner was polite and tried, however, my couch is not any cleaner than it was before :(
Professional
Thorough
Fast
Friendly
The customer service, timeliness of tech, calling in advance, arrived as promised. I'm totally impressed with this company and will recommend them to my friends and clients. My carpets look and smell great!!
Carpet was stained and service man did an excellent job getting stains out. He was very professional and worked efficiently and on time.
No residue. Gets pet stains up. Max was wonderful and very kind
My technician was someone who came out before, his assessment took a long time . He did do as I asked with a fee.
I did take his advice on one rug. Basically tooklong a time in my house for the work done. He was thorough .
For the company: why not provide chair and table leg shields? Those pieces of waxy paper put under so the legs don’t touch the moist carpet.
Professional, clean, on time. Great value for the money
Everything was terrific. Very pleased ...
At this time I've just had the area rug picked up to be cleaned. I was able to get a quick pick-up and hope to have the rug back in about a week. The team that picked up the rug were quick and efficient.
Job well done.
Very professional
Very courteous
Worked hard
Worked fast
Jeffrey did an excellent job for us. He was extremely thorough. We do not hesitate to recommend Zerorez!
Good service
Professional and through staff.
Our technician Max was great!! Called ahead and was right on time 👍 . He even went over all of the areas that we wanted cleaned, and noted the special stains that might be difficult, but said he would do his best. Max worked diligently for over an hour and a half and and when he was finished, everything came out beautifully cleaned.
Quick efficient and you do a great job.