- Phone: 904-891-0631
- Visit Website
based on 26434 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was prompt, professional, and a very nice person. The carpet looked much better than I thought possible.
My tech Russell was professional and quick and effective!
The service provider arrived in a timely manner, was polite, explained the cleaning process and did an excellent job!
My carpet still smells. Looks good. But still smells
Service and employees
Very professional service. Staff is awesome to work with and Matthew was awesome. Cleaned carpet and tile and grout was sealed. Looks like both are brand new !! A million thanks 😊
Friendly effective service
Russell was excellent!
very of professional, quick service
I liked all the clear directions prior to the visit and how to prepare and the after care. Don was very professional and got right to work. He explained about the process and came on time with a call prior to arriving,
The staff at the office were very professional in communicating.
I am happy with the results, too! My carpets are clean!
The Zerorez representative that serviced our home was very professional and did a great job.
Carpets came out great except one spot that is still on the living room area rug and I noticed some wavy edges on this same carpet that was not previously there.
I like there is zero residue and shorter drying times.
You’re awesome!
Professional employees who go the extra mile not only to clean but ensure no damage is done. Excellent service and company. Logan was fantastic. I have had my carpet cleaned three or four times and each time the employees were excellent. Five stars are not enough!
The tech did a great job
This is the third year in a row that we have used Zerorez to clean our carpets in our home. We keep coming back because they continue to do such an outstanding job. They communicate well, deliver what they promise, and do it in a timely and efficient manner. Dale has come to our home twice, and we could not be more complimentary of his professionalism. We'll see you next year!
Friendly, professional that explained the process and service. He did exactly wat he said he was going to do in a timely manner. The house smelled fresh and the carpet looked great.
Your customer service is great. Zerorez always does a good job for me. The technician, Kevin, explained the process while doing a thorough job. Thank you!
The Certified Technician Mathew Collins did an excellent job. Our tile and grout looks brand new, just as it id when we first moved into this brand new home a little over a year ago. Mike has rebuilt my trust in the quality of title and grout cleaning that Zerorez provides. We are extremely pleased with his work and Mathew is a highly value technician that you guys have and should do everything in your power to keep him on your team. Highly recommend Mathew with Zerorez and I Will be sure to request him going forward to continue to keep our home looking its best. Thank you.
Very professional and good communication. Job well done.
fantastic service, super efficient and attention to detail!
Great product and services. Both exceeded my expectations
I was very pleased with your service. The technician (Kendal) was professional and efficient. I will be using your services again and will be telling my friends about your company.
Our daughter has wanted her carpets cleaned for quite awhile, and when we heard that Zerorez was running a special, we decided now was the time to do it. Our technician was Kendall, and we were very impressed with his friendliness and expertise. He took his time, explained all of the steps he was taking, told us about the products he was using, and patiently answered all of our questions. He was very thorough and was actually able to get some stubborn stains out that we thought might be there permanently. We were very pleased, and now, we are planning to have more rooms cleaned in the near future.
Great prices. The service people are always professional and never push a product.
Your service is excellent!
.
efficient polite prompt and a good job.
It took two days for rug to dry and was told 6-8 hours! Faster drying time!