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based on 29380 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We have been in our home 7 years and never had the tile/grout professionally cleaned. Branson from Zerorez did an excellent job for us. And after measuring, the total cost was less than the estimate. We are very pleased and highly recommend this company. We used them in the past to clean couch and chair slipcovers and they did a great job with that too.
Don is always good. This time he was above and beyond. Took his time. Explained everything. Was respectful to us and our animals and the house smelled amazing! Thank you!
Very good workout
On time and did a great job. Staff is very professional.
Have knowledgeable representative
The young man did a great job and was very professional.
Everything... Professionalism always on time quick to get the job done reasonable cost and no chemicals used
Professional, thorough cleaning
Kendall Schroeder, was amazing! Kendall’s professional and thorough customer care cannot be match. I have never met Mr. Schroeder before but I hope to again. Mr. Schroeder answered all my questions instantaneously. He was efficient and showed qualities of company loyalty, and was grateful the the position he held with your company. He offered other service to me that I was not aware of, but was happy he brought those to my attention. Mr. Schroeder was kind and very respectful.
Kendall Schroeder cleaned four rooms of carpet in my home and tile. It looks beautiful. I am extremely please with the results. My home floors look like new. This gentleman has impressed me so much that I would like for you to consider him for management position. Mr. Schroeder‘s heart is in this company. I have no doubt that you could not have gained a more loyal hard-working person. And one you could be proud to have on your team.
If you would like more information about Mr. Schroeder’s work ethic or abilities I would be more than happy to discuss those with you as a customer client.
Friendly, easy to set up, reliable, professional and helpful.
We've had better technicians. We still have some visible spots. Not happy
Hello! Thanks for reaching out to us to let us know about the problem. I tried to reach out by phone, but wasn't able to get through. Please give me a call at your convenience, so we can send a technician back out to clean those spots again. Thank you! -Becky
I had my tile and grout cleaned and sealed. I was amazed at how clean the tile got. I didn’t realize how dirty it was even though I mop it.
The rep was professional and quality was excellent. Would recommend
Mitch was very professional, on time, did a thorough cleaning. I was very pleased with the service I received. I recommend Zerorez to anyone in need of the services they provide
Jonathan was very pleasant and helpful!
He did a fantastic job!
Love the service!
Your technician, Rod, was so professional and courteous. Was very attentive to the areas that I felt needed extra attention. Thank you so much for having him on your staff
The service was great! Ammon was thorough, professional, and a very pleasant young man. I will use Zerorez again and will tell my friends to do the same. And I will request Ammon again.
I am very pleased with the outcome. The carpet looks new and the sofa and chairs are much brighter.
Carpet on the steps and the tile looked like new!
Great service, efficient.
Dale Taylor, the Zerorez tech that came to my house did a great job of explaining the process of cleaning and sealing our tile! Dale was exceptionally professional and courteous. My wife and I were expremely pleased with the end result.
Zerorez is timely, my floors look great and customer service is excellent!!!
We have used your company in the past and have been extremely satisfied with the work that has been done on our carpets. You have the most professional doing the work at our home and we are very pleased, They are so courteous and yesterdays job was just done 200%
Thank you again
Name removed
Friendly, fast and good job of cleaning.
The technician was timely and thorough. He did a great job to remove a couple of spots that were problematic.
Prompt. Service person informative
Dale was on time and professional. He took the time to break down and explain the process that ZeroRez uses and set the appropriate expectations for each area being cleaned within the house. He also made it a point to explain how their protective coating worked, coming from Dale it just made sense to take advantage. Funny enough my Mastiff decided to throw-up that night all over the living room rug (same day) and to my surprise it came right up. Get the protective coating!
You always do a great job!
Zerorez is awesome!! Your employee Dale is he's a real asset to your company, he's is very professional, he really cares about making the customer happy and he explained the process. The tile in my kitchen, shower and bathroom floor looks like new again. Everything turn out great.
Love them, highly recommend.