Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 26434 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 2, 2021 — Rated 10 out of 10 by Larry Cross Zerorez Jacksonville
What do you like about our products and services?

Excellent, dedicated employees. Reasonable cost.High quality equipment

Report a concern   March 2, 2021 — Rated 10 out of 10 by J.O. Zerorez Jacksonville
What do you like about our products and services?

Don was great and fast with cleaning our sofa, loveseat, and recliner. The 8 year old furniture looks good as new!

Report a concern   March 2, 2021 — Rated 10 out of 10 by Ralph DeFranzo Zerorez Jacksonville
What do you like about our products and services?

Friendly and cooperative people who do a good job!

Report a concern   March 2, 2021 — Rated 10 out of 10 by J.H. Zerorez Jacksonville
What do you like about our products and services?

Great service, friendly staff and reasonable pricing

Report a concern   March 2, 2021 — Rated 10 out of 10 by T.F. Zerorez Jacksonville
What do you like about our products and services?

Very good

Report a concern   March 2, 2021 — Rated 10 out of 10 by C.R. Zerorez Jacksonville
What do you like about our products and services?

Great customer service. Very knowledgeable staff.

Report a concern   March 1, 2021 — Rated 10 out of 10 by Becky Weis Zerorez Jacksonville
What do you like about our products and services?

All of the products are great, and smell wonderful!
The serviced offered are A-Z!
This was our second time using Zerorez and we will definitely use Zerorez again!!

Report a concern   March 1, 2021 — Rated 8 out of 10 by B.I. Zerorez Jacksonville
What could we do to improve?

I was expecting the carpet to dry faster. The tech. completed the job at about 10:00 am
and the carpet stayed wet/damp until the next morning. Also, the tech left wet bootprints on my wood floors. I believe he should have covered his shoes, or wiped the floor when he was done. This is my 3rd time using Zeroezz. I may check around the next time. I did like the tech. He was personable and friendly.

Report a concern   March 1, 2021 — Rated 10 out of 10 by M.E. Zerorez Jacksonville
What do you like about our products and services?

Very conscientious staff, great work, reasonable cost, prompt, and left the carpets very clean and smelling wonderful.

Report a concern   March 1, 2021 — Rated 10 out of 10 by A.R. Zerorez Jacksonville
What do you like about our products and services?

Quick & thorough and great pricing

Report a concern   March 1, 2021 — Rated 10 out of 10 by H.O. Zerorez Jacksonville
What do you like about our products and services?

The young man that came to clean my carpet and my sofa and loveseat was very polite, knowledgeable and clean. I would definitely recommend him to my friends. However, I can’t remember his name. I will certainly use zerorez again.

Report a concern   February 28, 2021 — Rated 10 out of 10 by Sheri Fortier Zerorez Jacksonville
What do you like about our products and services?

They did a great job

Report a concern   February 28, 2021 — Rated 10 out of 10 by L.M. Zerorez Jacksonville
What do you like about our products and services?

The tech was awesome. He was very friendly, professional and a pleasure to deal with.

Report a concern   February 28, 2021 — Rated 10 out of 10 by Casey Dopson Zerorez Jacksonville
What do you like about our products and services?

Service and product were just what we hoped for. Will use again.

Report a concern   February 28, 2021 — Rated 10 out of 10 by Terri Heisler Zerorez Jacksonville
What do you like about our products and services?

Great job as always. I have large dogs and my carpets always turn out great thanks to Zerorez.

Report a concern   February 28, 2021 — Rated 5 out of 10 by M.C. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

Carpet didn’t come as clean like we thought it would.

Report a concern   February 28, 2021 — Rated 10 out of 10 by Melissa Baker Zerorez Jacksonville
What do you like about our products and services?

Kendall from ZeroRez did a great job and was incredibly friendly, polite, and thorough. Would definitely recommend!

Report a concern   February 28, 2021 — Rated 10 out of 10 by D.M. Zerorez Jacksonville
What do you like about our products and services?

What is not to love about this group? I made the appoint to fit my schedule, Russell arrived early and was absolutely awesome. He explained the process, communicated throughout, and was finished in less that 2 hours. Again, awesome service.

Report a concern   February 28, 2021 — Rated 10 out of 10 by L.H. Zerorez Jacksonville
What do you like about our products and services?

Russell was very proessional and before he started the work he explained everything he was going to do. Also, explained how long it would take for my floors to dry. He did a very good job.

Report a concern   February 28, 2021 — Rated 10 out of 10 by R.H. Zerorez Jacksonville
What do you like about our products and services?

Professional and friendly representative.

Report a concern   February 28, 2021 — Rated 10 out of 10 by J.B. Zerorez Jacksonville
What do you like about our products and services?

Professional staff who always does a great job.

Report a concern   February 28, 2021 — Rated 10 out of 10 by L.W. Zerorez Jacksonville
What do you like about our products and services?

Carpets came out real clean and just loved the guy that did it. Explained himself very well.

Report a concern   February 28, 2021 — Rated 10 out of 10 by B.D. Zerorez Jacksonville
What do you like about our products and services?

Professional prompt and provided only what we needed.

Report a concern   February 27, 2021 — Rated 10 out of 10 by R.H. Zerorez Jacksonville
What do you like about our products and services?

Very professional. Great work

Report a concern   February 27, 2021 — Rated 10 out of 10 by A.M. Zerorez Jacksonville
What do you like about our products and services?

The technician was very knowledgeable, upfront and honest about all services offered and cost. All carpets and tiles look amazing and no smells.
Would definitely recommend to others!

Report a concern   February 27, 2021 — Rated 10 out of 10 by C.K. Zerorez Jacksonville
What do you like about our products and services?

You always do a good job.

Report a concern   February 27, 2021 — Rated 10 out of 10 by C.R. Zerorez Jacksonville
What do you like about our products and services?

The customer service e by the tech and the good job he did.

Report a concern   February 27, 2021 — Rated 10 out of 10 by Scott Smith Zerorez Jacksonville
What do you like about our products and services?

Good service and product!

Report a concern   February 27, 2021 — Rated 10 out of 10 by N.C. Zerorez Jacksonville
What do you like about our products and services?

Service was quick and professional. Tech was sure to ask if there was anything he could help us with, was careful of furniture.

Report a concern   February 27, 2021 — Rated 10 out of 10 by S.H. Zerorez Jacksonville
What do you like about our products and services?

We've used Zerorez before and have always been pleased with the results. The technicians are always prompt, courteous and efficient. They take very little time, do their best to remove any difficult spots, then check to be sure we are pleased with the results. We are left with clean carpets that dry quickly and remain clean for a long time.


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