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26434 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My red couch was covered in white dog hair and my tech was able to clean it soooo good!!
Tech was friendly, informative, and thorough.
Effective, efficient and friendly service.
I had to reschedule multiple times, and each time I did, the staff person on the phone was very kind and accommodating. The technician called me about 20 minutes before arriving. He was courteous and did his work efficiently. I will use Zerorez again!
Very professional, courteous and on time service.
Very courteous and professional. A great job done!
Got our carpet cleaned beautifully and with friendly professional service!!
Excellent service from Collin. He worked very hard to clean my entire home. My rugs look new!
Very thorough and paid attention to detail. The team cared about doing a good job. Very friendly as well. I already told my neighbors about them
Kendall was professional and on time. Cleaned tile and carpet. Did a great job!
Friendly staff. Excellent customer service. Went out of their way to ensure no walls or corners were damaged with hoses. Great cleaning results.
Very thorough and extremely nice young man
Very quick and did great job but make sure you move couches if you want the rug underneath cleaned.
Great service.
I have a repeat customer, and I am always pleased with the customer service then to the technicians. I am always concerned for the safety and well being of my pets, and I always feel safe and secure that Zerorez chemicals will not harm my pets. I have to say, first and foremost, Ms. Becky Hurst Marra goes above and beyond to provide excellent customer service. She is professional and personable. Do all you can to keep her with your company. I was able to get a Saturday appointment because of Ms. Hurst-Marra. The lastest technician was Jacob Taylor. He arrived on time, paid close attention to detail, knowledgeable on your products and services. He was professional and above all customer service oriented.
Everything came out great and Jacob Taylor was great. 10/10
I liked the fact that you do not use chemicals to clean!!! Safe for my Daughter and Dog!!!
Tech was very helpful and did a great job on my carpets
Great service great people!!!
Very professional and thorough
We love that when you leave after cleaning the floors, the house doesn’t smell like wet carpet (everyone knows that awful smell).
When you leave it smells clean and hours later it still smells clean. It’s now been a week since you visited and we are loving the results and the CLEAN SMELL and especially knowing that our floors are CLEAN.
Thanks for helping me cross some items off our To-Do-List!
My first time using Zerorez after hearing radio ads for years. Our expectations were exceeded
In every way! The cleaning results are excellent and the two young technicians who did the work were incredibly courteous and professional. Thanks! We will use you again and recommend you without reservations.
Best carpet cleaning service I have ever used. I was considering removing my carpet but after using Zerorez I'm just gonna have it cleaned periodically.
Dale and Leon were amazing! Genuinely nice and caring about all the issues we had going on that day.
They were the only service that went smoothly during our move!! Carpet looks fantastic! You are greatly appreciated for your wonderful customer service!
Friendly technitions , really worked to get the stains out of the carpet .
The technician was thorough. He also explained the process and set expectations.
Great service, very friendly and helpful.
Very nice serviceman, very clean floors when finished.
Easy to schedule, thorough tech that arrived on time
Your cleaning products don't leave any residue in my carpet to attact dirt. They stay clean longer.